Community Manager - Hand & Eye

Overview

Salary: $65,000 - $75,000

This role is located at The Hand and The Eye in Downtown Chicago, IL! Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our everyday life. An environment where you can be your authentic self.

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Levy has been named among Fast Company’s 10 most innovative companies in sports and is listed by Forbes among the top three Best Employers for Diversity in America. Its portfolio includes award-winning restaurants; iconic venues, zoos, cultural institutions, theaters, and convention centers;

and involvement with major events such as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, NHL, MLB, NBA, NFL, and MLS All-Star Games.

The Community Manager builds, grows, and nurtures the brand’s digital community through thoughtful engagement, content coordination, and active participation across online channels. At The Hand & The Eye, this role exists within a category of one environment, requiring a Community Manager who brings both rigor and intuition to how communities are formed, maintained, and respected.

This is not a high volume or transactional community role. We are looking for someone who understands nuance, tone, and restraint, and who can foster meaningful engagement while protecting the integrity of a distinctive brand. The Community Manager works closely with marketing, PR, and internal teams to ensure community efforts align with broader brand goals and standards.

• 3 to 5 years of experience in digital community management, social media, or audience engagement
• Demonstrated ability to manage communities where brand perception and trust matter deeply
• Strong written communication skills with a clear sense of voice and tone
• Experience managing social platforms, forums, or online communities
• Comfort working cross functionally with marketing, PR, and related teams

• Engage with and moderate online communities across social and digital platforms
• Support content planning and execution in alignment with brand guidelines
• Foster positive, thoughtful dialogue that reflects a distinct brand point of view
• Gather and synthesize community feedback to inform internal teams
• Track engagement metrics and assess performance against KPIs
• Contribute to long term community growth, loyalty, and advocacy

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,  or copy/paste the link below for paid time off benefits information:

Applications are accepted on an ongoing basis.

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws. For the City of Los Angeles requirements and related fair chance provisions, applicants are encouraged to apply.

Applications are accepted on an ongoing basis.