Account Director, Influencer

Company description

Welcome to Our World. We’ve been leading the charge in the affiliate industry from day one—establishing performance marketing and paving the way for future innovations. We're known for maintaining one of the largest, most reliable partnership platforms with impeccable, personalized service.

Founded in Santa Barbara, California in 1998, CJ (formerly Commission Junction) stands as the most trusted name in performance marketing. We specialize in building partnerships between top brands and reputable publishers to drive revenue and business growth. CJ’s industry‑leading solutions make us the platform of choice for over 3,800 global brands across sectors like retail, travel, finance, technology, and home services.

As part of Publicis Groupe, our savvy data capabilities, cutting‑edge tech, and strategic expertise facilitate genuine connections, allowing brands to reach consumers wherever they are.

A Quick Peek at Affiliate Marketing:
Think back to your last online purchase. Did an influencer tip you off about a great product and offer a discount? Or perhaps you relied on a trusted review site to make your decision? Whatever path you took, affiliate publishers likely played a role by influencing, informing, or helping you find the best deal. CJ connects brands with these publishers, creating valuable resources for shoppers like you.

The Account Director, Influencer role will be responsible for owning a portfolio of clients and managing a team of influencer and content creator experts. The Account Director needs to ensure successful management, delivery and execution of CJ Influencer campaigns for clients and proactively identify strategic solutions to support influencer and content marketing growth across CJ and Publicis Groupe.

With a focus on efficiencies and investment growth, this role must be knowledgeable in affiliate and the Influencer Marketing industry. The Account Director will be responsible for the success of the Influencer Marketing Team regarding their collective clients, mutual goals, renewals and solution development.

What you will be doing:

• Work in partnership with Business Development to develop pitches and elevate CJI’s positioning in the marketplace.
• Ensure alignment between client expectations and team deliverables.
• Resourcing and pricing profitability at a team level and balancing workload by assigning campaigns to team pods.
• Ultimately responsible and accountable for client/campaign satisfaction and driving renewal business.
• Proactively identify operational efficiencies.
• Responsible for advising on product solution roadmap, identifying needs and stakeholders.
• Be the Subject Matter Expert internally to educate advertisers, publishers and agency partners on the vertical and business benefits to partnering with CJ.
• Stay abreast of industry trends.
• Elevate CJ’s positioning within the influencer space through thought leadership.
• Use industry events, conferences, podcasts and client events to advocate/educate on CJ’s capabilities.
• Lead partnerships with Client Dev/Groupe Agencies to source needs and opportunities.
• Utilize past performance, data insights and industry trends to guide the CJI team on the development and execution of Influencer campaigns contracted by CJ advertisers.
• Directly manage the Influencer team. Lead, train, educate and mentor Influencer Managers on best practices, team goals, publisher client needs and CJ innovations and how it will benefit their own portfolio of clients.
• Empower, enable and engage with the team on an ongoing basis, nurturing them through their respective career paths. Define SMART goals to support their performance management and career development. Facilitate building their exposure and expertise.

• 5+ years of Digital Marketing experience (preferably Affiliate Marketing).
• 1–4 years in an Influencer Marketing related role.
• 1–2 years’ experience managing 1 or more direct reports.
• Strong verbal and written communication abilities.
• Effective decision‑making skills.
• Excellent organizational and communications skills with a strong attention to detail.
• Ability to work across departments and divisions by building…