Senior Social Manager, Community Management

Senior Social Manager, Community Management

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Location
:
Chicago, IL

Who We Are
At VML, Human First is our guiding creative philosophy: we create value for people first, knowing this drives authentic and sustainable brand impact. We are a growth partner that is part creative agency, part consultancy, and part technology powerhouse. We connect Brand Experience, Customer Experience, and Commerce to craft unified, emotionally resonant consumer journeys. Our 26,000 people across 50-plus markets are the heart of our company.

Their perspectives, local expertise, and cultural insights drive creativity and innovation, making talent our most critical competitive advantage.

Who You Are
You're a curious, culturally‑fluent strategist who loves to question assumptions and challenge the status quo. You'll uncover insights that can guide a brand's ideas and decisions in social.

What you’ll do

• Keep a pulse on current events, online trends and potential controversies or threats relevant to the brand
• Create and manage social media content calendars
• Plan and execute social media campaigns, including user-generated content (UGC), influencer programs and real-time activations
• Research/brainstorming content ideas with larger creative team
• Reporting (data entry, exporting and analyzing data from platforms)
• Communicating with agency partners/vendors
• High level project management responsibilities; including managing creative timelines in project management software
• Reviewing and providing feedback on creative executions for channel specific content
• Working with stakeholders across the agency to ensure that social, digital and media is executed in support of brand strategy and best practices

What you’ll need

• 3‑5 years of social marketing experience
• Experience working independently and ability to move projects forward without detailed direction
• Understanding of social platforms and functions, and the ability to share that knowledge with others
  
  Experience with paid and owned social strategy as well as influencer/creator strategy and management
• Ability to collaborate effectively within a team

What We Offer

• Passionate, driven people – we champion a culture of people that do extraordinary work
• Consciously cultivated culture – we aim to embody the behaviors to build an inclusive community that is in it together, bringing positivity and active listening into the workplace and empowering creative bravery
• Competitive benefits – full‑time hires receive a broad range of group health coverage options, a generous 401(k) match (100% dollar‑for‑dollar up to 5% of salary), and a variety of paid time off offerings
• Growth‑minded opportunities – real‑time feedback, growth‑oriented mindset, and training opportunities through VML and WPP

The base salary range for this position at the time of this posting is $60,000—$140,000 USD. Individual compensation varies based on job‑related factors, including location, business needs, level of responsibility, experience, and qualifications.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Mid‑Senior level

Full‑time

Marketing and Sales

Advertising Services