Client Service Associate

Overview

2026 Client Services Associate

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers, The Trade Desk sets a new standard for global reach, accuracy, and transparency. We value the unique experiences of every person and foster inclusive spaces where everyone can bring their authentic selves to work.

If you are talented, driven, creative, and eager to join a dynamic, globally-connected team, we want to talk.

The Client Services team focuses on growing business from current clients through enhanced customer satisfaction and improved advertising campaign performance. The CS team works with some of the largest brands and agencies in marketing today by helping them capitalize on the benefits of programmatic advertising in digital media.

The CS department offers a stellar career path for people interested in the data-driven side of marketing. The two primary functions within Client Services give professionals the opportunity to interact directly with marketers to improve advertising campaigns. Account Management positions guide clients through The Trade Desk platform and drive value-added services and feature adoption. Trading positions analyze data to make optimization recommendations based on insights and advanced capabilities.

Both positions work together to provide clients with the highest level of customer service, contributing to a client retention rate of over 95% for the past decade.

The Client Services department is looking for data-driven students with a passion for media and advertising. Graduating students will be hired as a Client Service Associate and placed in a three-month training program where they will learn the benefits of programmatic advertising, platform capabilities, company culture, and the structure and operations of the Client Services department. After completing the training program, individuals will be assigned to an Account Coordinator or Trading Analyst position within a client group to provide critical services and focus on a specific book of business.

Timing: Cohort start date — January and/or July 2026

Locations: Chicago, Detroit, Los Angeles, San Francisco, Denver and New York City

Who you are:

• Pursuing a bachelor’s degree from a four-year university with an expected graduation between Spring 2025 – Fall 2025. Related coursework in advertising, media, analytics, marketing, and/or data science preferred.
• Only students available to start full-time in January or July 2026 will be considered
• Interest in technology and advertising with the ability to learn quickly.
• Ability to collaborate with others, communicate effectively in writing and in person, project confidence while speaking in groups, and humbleness when learning from others.
• Ability to learn Excel and MS Office, including pivot tables, chart creation, and manipulation of large data sets.
• Outstanding analytical and problem-solving abilities with the ability to collaborate cross-functionally in a fast-paced work environment.
• Effective time management skills with the ability to prioritize and meet deadlines.
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Base Salary is one part of a competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $65,000 - $70,000. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. Employees may be eligible for stock-based compensation grants, which are awarded based on company and individual performance.

The Trade Desk also offers other compensation depending on the role such as sales-based incentives and commissions. Benefits include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, a 401k plan with company match, short and long-term disability,…