Supply Quality Manager, Ingredients & Packaging

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At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive - whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family‑owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award‑winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go‑Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values—Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION
, your STORY
, and how your EXPERTISE can help us shape the future of dairy.

Lactalis Heritage Dairy, part of the Lactalis family of companies, is currently hiring a Supply Quality Manager, Ingredients & Packaging position based in Chicago, Illinois
. The Supply Quality Manager, Ingredients & Packaging is responsible for the compliance of incoming ingredients, packaging, and chemical products and their perspective suppliers, with the Quality and Food Safety Standards of Lactalis Heritage Dairy (LHD). The Supply Quality Manager, Ingredients & Packaging reviews, assesses, and approves ingredients, packaging, and chemicals against Food Safety and Quality standards at onboarding and on a continuous basis.

In addition, this position conducts sanitation and GMP audits in plants to maintain and improve quality standards, as needed. In addition, the Supply Quality Manager, Ingredients & Packaging works closely with the Purchasing Department, assisting with the onboarding of new ingredients, packaging, chemicals, and suppliers.

Key responsibilities for this position include:

• Schedules, plans, and executes food safety & food quality audits for existing and potential ingredients/packaging/chemical suppliers.
• Utilizes the principles of GFSI, HACCP & ISO 9001/22000 in audits to assess food safety/quality risks & recommends mitigation strategies.
• Monitors and follows up with manufacturing plants to ensure the full implementation of corrective actions.
• Provides technical input on food safety of ingredients and packaging materials on product development teams.
• Reviews, approves, and files all ingredient/packaging/chemical supplier documentation against LHD expectations.
• Organizes and plans a detailed schedule to ensure supply/facility audits are efficiently conducted. Produces audit reports and distributes internally in a timely manner, after each visit.
• Completes monthly, quarterly, and annual reports.
• Maintains a close partnership with the Purchasing Department to facilitate communication with suppliers as needed.
• Provides support on projects as needed, and accomplishes tasks as appropriately assigned.
• Partners cross-functionally to achieve overall company objectives.
• Shares and promotes best practices throughout the organization.

From your STORY to ours

Qualified applicants will contribute the following:

• Bachelor's degree in microbiology, food science, dairy science, life sciences or equivalent or combination of education and experience.
• Experience in food manufacturing is required.
• 3+ years of experience auditing food manufacturing locations is required.
• 5-7 years related experience, including active involvement in Quality Programs in a Food and Beverage manufacturing environment.

Knowledge,…