External Manufacturing Operations Lead

Job Description

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Reporting to the Director of External Manufacturing Operations, the External Manufacturing Operations Lead plays a pivotal role in ensuring service performance, capacity optimization, and continuity of supply throughout the External Manufacturing (EM) network. The role involves overseeing and executing production plans in alignment with schedule compliance metrics, driving and supporting projects for innovation and site start‑ups, Long Range Plan validation, and ensuring sufficiency within the EM network.

This position holds the key responsibility of setting priorities to meet Mondelez demand requirements, conducting performance reviews of external partners, and serving as the primary contact interface and escalation point between Mondelez and external manufacturing partners.

• Align with EM and available capacity to support medium and long‑term demand plans.
• Collaborate with Mondelez planning and partner with EM to review capacity models, asset availability, and labor requirements.

• Lock and execute the production schedule to meet customer needs and service performance commitments (Attainment and CTS).
• Optimize and align plans between MDLZ planning and external partners.

• Report EM weekly and monthly service performance, highlighting key loss drivers.
• Analyze losses and performance opportunities related to service, waste, GE, and review future sufficiency to support future needs.
• Collaborate end‑to‑end to prioritize and establish action plans, with solid execution driving performance to best‑in‑class levels.

Address incremental costs (OT, MOQ), line conflicts, capacity unlocking, alternate production options and mitigate demand fluctuations.

Foster effective communication internally and externally, collaborating with the EM team to review, execute, and update progress and opportunities against the EM Strategy.

Support and drive innovation projects, new site start‑ups projects, and site qualification projects for assigned sites.

• A desire to drive your future and accelerate your career and the following experience and knowledge
• Strong operational & manufacturing leadership experience in CPG industry is a must, experience in TPM‑Total productive maintenance, 5s, LEAN, 6 sigma tools and concepts is highly desirable
• Excellent communication (verbal, written & presentation), coaching, and leadership skills in a team‑based environment, including the ability to build and strengthen relationships.
• Strategic capabilities/business acumen
• Drive for results with a sense of urgency
• Managing through ambiguity
• Customer Centric Approach
• Interpersonal skills (ability to influence and inspire others)

What you need to know about this position: This role will partner with NA Planning, Procurement, Quality, BD, CS&L, EM Finance and R&D to ensure seamless execution of production and to support the needs of our customers. This role will have strong relationships and ways of working with our External Manufacturers as a natural extension of our own internal Supply Chain network.

• 3 years minimum of Plant Operations Leadership Experience in CPG
• 3 years’ experience in manufacturing supporting areas (Quality, Planning, CS&L, Commercialization)
• 1 year Project Management experience
• Bilingual highly desirable (English/Spanish)
• Previous experience of managing external partners and/or vendors highly desirable

Bachelor's or Associate's degree in business, Operations Management, Planning, Logistics or other Related Field or equivalent experience is required.

Up to 75% within the United States and Mexico.

The base salary range for this position is $140,300 to $192,940; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for…