Manager, Intermodal Brokerage
Listed on 2026-03-12
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Management
Business Management, Business Analyst, Operations Manager
Overview
Position: Manager, Intermodal Brokerage
Pay Rate: $85k to $90k per year
Job Description:
The Manager, Intermodal Brokerage is responsible for driving the strategy and development of Forward Air’s carrier sales and operations team. This team focuses on developing long-term partnerships with carriers and building capacity to support and service customers in an efficient and cost-effective manner. The Manager will provide teams with the tools to connect with carriers and develop mutually beneficial relationships. Externally, you’ll connect with carriers to understand current market dynamics and what Forward Air can do to support their operations in the long term.
This leadership position is expected to make a material impact by motivating team members, ensuring customers are serviced to expectations, and curating ideas to support Forward Air’s growth goals.
Duties & Responsibilities
- Coach & development a team of leaders, putting them in position to best support their own team
- Stay current with market conditions through external resources, carrier relationships and internal performance
- Motivate team in a fast paced, transactional environment
- Drive strategy consistent with current market conditions, and effectively communicate market conditions and strategy with functional leadership
- Connect with team to generate new ideas to promote growth in department
- Drive carrier growth strategies & execute on department wide initiatives
- Establish KPI’s for the team, team members and our carriers
- Continually evaluate team staffing and growth needs
- Other duties as assigned
- Minimum of 3 years in a carrier sales and operations management role
- 5+ years in Intermodal and Drayage carrier sales/procurement at a 3PL
- Experience managing and coaching a growing team
- Understanding of and ability to create transportation KPI’s
- Ability to influence others and drive positive results in short term and long-term initiatives
- High energy with a strong sense of urgency
- Comfortable taking risks and making decisions
- Ability to prioritize and multitask
- Strong leadership and coaching presence
- Excellent written and verbal communication throughout organization
- Skilled at cultivating positive relationships across departments
- Adaptability to current business needs, which may change daily
Forward Air is an Equal Opportunity employer.
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