Vice President of Operations

Description

Position Overview

The Vice President of Operations is a leader responsible for driving operational excellence, revenue performance, and scalable growth across Justice Cannabis Co.'s multi-state footprint. This role owns end-to-end operational performance with full accountability for P&L results, process optimization, and execution against company strategy.

This is a true VP-level role expected to operate as a business leader, not a site manager. The VP of Operations partners closely with the executive team to translate strategy into disciplined execution, ensuring consistency, accountability, and profitability across all operations.

Why work for Justice?

Because people matter here. Beyond a supportive, collaborative, people-first environment, Justice offers competitive compensation for exempt roles, including eligibility for a discretionary bonus program. Bonus opportunities are non-guaranteed and based on individual and company performance. Eligible full-time team members receive a robust benefits package that may include medical and dental coverage, company-paid life insurance, short-term disability, an exceptional Employee Assistance Program (EAP), generous Paid Time Off (PTO), and paid holidays.

Key Responsibilities
Strategic & Executive Leadership

• Serve as a member of the leadership team, contributing to company-wide strategy, growth planning, and operational scaling.
• Translate business strategy into executable operational plans with measurable outcomes.
• Lead, mentor, and develop managers and operational leaders across multiple states and functions.
• Establish a culture of accountability, performance, and continuous improvement.

P&L Ownership & Financial Performance

• Own full P&L responsibility across operations, including revenue growth, margin optimization, labor controls, and expense management.
• Develop and manage annual operating budgets; forecast performance and proactively course-correct.
• Partner with Finance on financial modeling, capital planning, and cost-reduction initiatives.
• Drive operational decisions based on data, KPIs, and financial impact.

Sales & Revenue Enablement

• Collaborate with retail leadership to optimize sales performance, store execution, and customer experience.
• Ensure operational alignment with sales goals, promotional strategies, and market demand.
• Drive consistency in execution across locations to maximize revenue and profitability.

Process Improvement & Operational Excellence

• Lead enterprise-level process improvement initiatives across retail, cultivation, production, and distribution.
• Standardize operating procedures while allowing for state-specific regulatory requirements.
• Implement scalable systems, workflows, and performance metrics to support growth.
• Identify inefficiencies, bottlenecks, and risk areas, and fix them.

Compliance, Risk & Multi-State Operations

• Ensure operations comply with all state and local cannabis regulations, safety standards, and company policies.
• Partner with Legal, Compliance, and People teams to mitigate operational risk.
• Oversee operational readiness for audits, inspections, and regulatory changes.
• Maintain consistent operational standards across all jurisdictions while adapting to local requirements.

Cross-Functional Partnership

• Work closely with HR, Finance, Compliance, Operations and Security to align operational execution with company priorities.
• Support leadership development, succession planning, and talent optimization across operations.
• Act as a decisive, solutions-oriented partner to the CEO and executive team.

Requirements

Qualifications
Experience

• 10-15+ years of progressive operations leadership experience, with significant responsibility at the VP or senior director level.
• Extensive cannabis industry experience preferred, including multi-state operations.
• Proven track record of P&L ownership, budget management, and financial accountability.
• Demonstrated success leading large, complex teams across multiple locations or states.
• Strong background in sales operations, process improvement, and operational scaling.

Education

• Master's degree required (MBA or equivalent strongly preferred).

Skills & Competencies

• Executive-level business acumen with the ability to balance strategy and execution.
• Deep understanding of operational metrics, KPIs, and data-driven decision making.
• Strong leadership presence with the ability to drive accountability at all levels.
• Excellent communication and influence skills across executive and frontline teams.
• Highly organized, decisive, and comfortable operating in a fast-paced, regulated environment.

Leadership Expectations

• Operates with ownership, urgency, and integrity.
• Holds leaders accountable while developing strong, capable teams.
• Comfortable making tough decisions in the best interest of the business.
• Brings structure, discipline, and clarity to complex operations.
• Leads change, not just manages it.

EOE

Justice Cannabis is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds and do not discriminate based on…