Director - Executive Operations

Director, Executive Operations

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.

This role supports the CEO and Advancement by aligning priorities, enabling informed decision-making, and driving effective execution across the organization.

• Partner closely with the Chief Executive Officer and Vice President -- Advancement Operations to identify priorities, align on goals, and drive execution on key executive initiatives. Prepare briefings, analyses, and recommendations to support informed decisions.
• Coordinate enterprise-level initiatives that span multiple departments or verticals. Track progress on key initiatives, identify risks, and elevate issues as needed to maintain momentum.
• Build strong, trusted relationships across and among all members of the Executive Operations team and all direct reports of the CEO, including P/COO and Vice Presidents for Advancement Operations, Institutional Advancement, and Client and Community Impact.
• Establish, oversee, and continuously strengthen critical operating processes, including board governance, preparation and coordination of board and committee materials, leadership forums, and annual planning cycles. Translate executive direction into clear action plans, timelines, and accountability structures. Serve as a central point of accountability to ensure alignment and follow-through on enterprise-level priorities and cross-functional initiatives. Monitor performance against goals and support corrective action where necessary.
• Provide strategic judgement in prioritizing issues, identifying organizational risks and opportunities, and advising senior leadership to ensure operational integrity and institutional continuity. Act with delegated authority on defined matters to ensure timely execution and continuity of executive operations.
• Directly supervise and provide performance management, coaching, and development for Executive Assistant(s) supporting the Office of the CEO, ensuring effective prioritization, workflow management, and operational excellence.
• Handle sensitive and confidential matters on behalf of CEO with discretion and sound judgment. Assess inquiries and issues, determine appropriate responses or referrals, and elevate matters as needed. Represent the Office of CEO with poise and integrity in all interactions.

• Exhibit alignment with the team's clear goals that are mission-focused, grounded in Catholic Charities history, and tied to action.
• Contribute to a joy-filled culture built upon respect and inclusion, team pride, and community spirit.
• Collaborate effectively to support excellent process, accountability, and constructive conflict.
• Demonstrate a commitment to growth through learning, forgiveness, and reflection.

• Courageous Compassion: Welcome and serve all with an open heart, empathic listening, and a commitment to radical hospitality.
• Solidarity: Embrace shared humanity by celebrating and giving voice to our differences and choosing the path of collaboration and inclusion.
• Faith-filled Hope and Joy: Uplift each other in times of darkness and celebrate together in times of light, leaning in with humility, humor, and hope.
• Meaningful and Measurable Impact: Meet human need with love, balance immediate action with lasting change, and act with accountability through dialogue, analyses, and reflection.

• Bachelors Degree
• 5+ years of relevant experience

• Bachelors Degree
• 7+ years relevant experience

• Experience with Project Management, calendar management, travel coordination, meeting logistics
• Executive-level discretion in relation to confidentiality and communication.
• Strong analytical and problem-solving skills.

• Experience supporting board governance processes and executive-level event planning and coordination
• Experience working for a non-profit organization

• N/A

• Certified Administrative Professional (CAP)

• X Kneel and move from sitting, bending, kneeling, or standing multiple times a day
• X Lift up to 10 pounds
• X Push and pull up to 10 pounds
• X Climb up and down three (3) or more flights of stairs

• X Background check, including any program specific requirements
• X Physical examination
• X Drug Testing
• X Driver's License and reliable transportation Agency-specified automobile insurance
• X May require evening/weekend hours