NA AMATS Operations Director

Aon is hiring for a North America AMATS Operations Director for our growing mergers, acquisitions, and transactions solutions team!

The NA AMATS Operations Director oversees and manages the operational activities of the North America group. This role ensures that all processes, systems, and teams function efficiently to meet business objectives, drive continuous improvement, and support organizational growth. The Operations Director provides strategic leadership, champions technology-driven innovation, fosters collaboration across departments, and implements best practices to optimize performance and quality.

This is a hybrid position based in North America (New York, NY, Chicago, IL, or Houston, TX) and may require 20-25% travel.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

• Develop and execute operational strategies that align with the AMATS leadership team goals and objectives
• Drive process improvements, automation initiatives, and digital transformation
• Direct and oversee technology development and implementation efforts, including but not limited to platforms such as Deal Cloud and the PE Platform, ensuring these technologies advance operational effectiveness and innovation.
• Develop and execute the Target Operating Model strategy across AMATS; work with global teams to optimize processes and utilize lower cost teams to drive service excellence
• Ensure compliance with regulatory requirements and quality standards
• Identify and mitigate operational risks, developing contingency plans as necessary.
• Foster a culture of teamwork, accountability, and professional development among staff.
• Report regularly on operational status, technology initiatives, challenges, and achievements to executive management.

• 6+ years of progressive experience in operations management, preferably within manufacturing or technology sectors.
• Strong leadership skills with proven ability to manage large, diverse teams.
• Expertise in process improvement methodologies (Lean, Six Sigma, etc.).
• Experience in technology development, deployment, and management.
• Excellent analytical, organizational, and problem-solving abilities.
• Effective communication skills, both written and verbal.
• Experience with automation, digital manufacturing, and technology-driven operational environment.
• Proficiency with Microsoft Office suite.
• P&C license preferred.

• Bachelor’s degree in operations management, Business Administration, or related field

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self thermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at Rea or your recruiter. We will work…