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Assistant ReStore Manager

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Habitat for Humanity International
Full Time position
Listed on 2026-03-02
Job specializations:
  • Management
    Operations Manager, Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 50000 USD Yearly USD 50000.00 YEAR
Job Description & How to Apply Below

Posting Description

The Assistant Director provides support management for the ReStore Director to oversee the daily operations of the Loveland Habitat for Humanity ReStore. This position serves as the designated Safety Officer for the ReStore and plays a key role in procurement activities, including sourcing, evaluating, and managing donated and purchased merchandise to support store revenue and mission impact.

Qualifications
  • High School diploma or related professional experience
  • Ability to manage and direct staff and volunteers
  • Experience in retail environment preferred
  • Experience with inventory, procurement, or supply sourcing preferred
  • Excellent interpersonal, communication, and team leadership skills
  • Ability to manage multiple responsibilities and lead through collaboration
Essential Job Functions Store Management
  • Open and close the ReStore as assigned
  • Manages the receiving, furniture, patio departments and establishes the truck schedule
  • Ensure that keys, security codes, confidential information, etc. is protected according to agency policies and procedures
  • Answers phones promptly and professionally; directs call/takes messages as needed
  • Assist with scheduling donation pick-ups
  • Supports cashiers as needed
  • Address and resolve customer service questions and/or complaints as needed
  • Relay any concerns in regard to store business/facilities/staff/volunteers/customers to ReStore Director Operations Manager or Executive Director
  • Complete injury report documentation communicates details to Executive Director and Restore Director
Donations & Procurement Management
  • Follow HFHI guidelines for donated items to be accepted and rejected
  • Identify evaluate, and procure merchandise through donations, partnerships, and approved purchasing opportunities
  • Build and maintain relationships with donors, vendors, contractors, and community partners to support consistent merchandise supply
  • Process items in a timely manner, maximizing time and space
  • Ensure merchandise pricing reflects accurate market value and items are cleaned prior to being placed on the floor
  • Monitor inventory levels and coordinate procurement efforts to meet sales and seasonal demand
  • Follow procedures to help increase flow of merchandise
  • Provide back-up support for other departments as needed
  • Provide donors and customers with appropriate receipt(s)
Community & Volunteer Engagement
  • Expand outreach efforts to attract a diverse base of volunteers and supporters
  • Partner with relevant departments to coordinate events and awareness campaigns
  • Develop outreach strategies to engage key community segments and demographics
Cash Management
  • Receive and process cash, check and charge/credit payments
  • Evaluate and sign off Daily Sales Reports to ensure accuracy
  • Provide correct change and receipt(s)
  • Follow pricing policies
  • Performs refunds as needed
Customer Service
  • Greet customers
  • Assists customers in finding desired products in the store
  • Answers customer’s questions regarding the store and merchandise
  • Provides information about products as needed
  • Recognize, monitor, and report security issues
  • Attend monthly staff meetings, organizational trainings, etc. Perform other related duties as assigned by ReStore Director.

Salary Range: 50, annually

Please send all inquiries to Human Resources hr No Phone Calls Please!

About

Habitat for Humanity International (HFHI) is a nonprofit, ecumenical Christian housing ministry. The purpose and goal of Habitat for Humanity International is to eliminate poverty housing and homelessness from the world, and to make decent shelter a matter of conscience and action. Habitat invites people of all backgrounds, races and religions to build houses in partnership with families in need. HFHI has an Administrative Headquarters based in Atlanta, Georgia, an Operational Headquarters based in Americus, Georgia and Area Office bases of operations in Manila, Philippines for our Asia and the Pacific work, San Jose, Costa Rica for our Latin American and the Caribbean work, and Bratislava, Slovakia, for our Europe, the Middle East and Africa work.

HFHI is an equal opportunity employer and seeks to employ and assign the best qualified personnel for all our positions in a manner that does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve national guard status, or any other status or characteristic protected by law.

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