Director of Operations

Supporting some of the largest QSR brands, the Director of Operations will oversee several locations within the Chicago market. This position will be a 5-day work week with the need for schedule flexibility based off the business need.

• Creates sales programs to leverage business opportunities.
• Establishes labor budgets, food cost targets, guest surveys, and brand standards. Ensures Restaurant Managers maintain monthly, quarterly, and yearly goals.
• Oversees store performance; forecast sales data and trends to best support business and staffing needs.
• Work with Restaurant Managers to determine hiring needs. Support Restaurant Managers with interviewing, disciplining, and training of crew members.
• Oversees ongoing store maintenance and escalates to external vendors.
• Leads brand standards to meet and surpass board of health and ops connect inspections.
• Ensures speed of service goals are being met.
• Cover for restaurant managers’ days off, as needed.
• Support daily operations of stores, as needed.

• The ideal person will have management and/or leadership experience in a fast-paced, quick-service restaurant.
• Experience in high-level quick-service management, including new store opening and store development is required.
• Qualified candidates should have a high school diploma or equivalent.
• Proficiency in MS Office or Google Suite is required.
• Ability to manage and effectively communicate with stakeholders of varying levels.
• Ability to interpret and present financial information is required.
• Demonstrated ability to lead and influence change.
• This is a leadership role; a demonstrated understanding of confidentiality is required.

• Competitive salary with bonus potential
• Car allowance
• Health Insurance
• Personal Time Off