Vice President, Revenue Operations
Listed on 2026-02-03
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Management
Business Management, Corporate Strategy, Business Analyst, Operations Manager -
Business
Business Management, Corporate Strategy, Business Analyst, Operations Manager
Overview
Vice President, Revenue Operations – Sprout Social
• Chicago, Illinois, USA
Description
Sprout Social is looking to hire a Vice President of Revenue Operations for the Sales & Customer Experience teams.
Why join Sprout’s Sales & Customer Experience team
The Sales and Customer Experience team shapes how Sprout powers the future of customer connection for today’s most innovative brands. We sell and support the leading social media management platform for businesses, helping organizations unlock the full value of social. Through powerful social intelligence and trusted partnership we enable teams to build authentic relationships and drive meaningful business impact.
You’ll join a high-performing, collaborative team working with iconic brands. Sprout values growth: you’ll have the freedom to shape your career, explore new paths, and build toward what’s next with a team invested in your development.
What you’ll do- Lead Global Revenue Operations and serve as a trusted business partner to Sales, Success, and Partner Leadership by implementing strategies to optimize revenue performance, customer success, and operational effectiveness.
- Lead and inspire a high-performing team of experienced sales/success strategy, compensation, deal desk, and enablement professionals.
- Drive cross-functional alignment among Global Sales, Marketing, Finance, Product, Partner, and Customer Success to ensure seamless go-to-market execution.
- Provide a strong point of view on GTM AI to evaluate and vet opportunities that increase productivity and automation, moving from strategy to practical implementation.
- Champion a customer-centric approach by designing operations that optimize experiences for internal and external customers.
- Advance forecasting accuracy and pipeline execution, focusing on leading indicators to forecast pipeline ahead of revenue.
- Drive annual revenue capacity and go-to-market planning in collaboration with the Chief Revenue Officer (CRO).
- Develop and implement strategies to streamline workflows, enhance productivity, and improve the effectiveness of Sales and Customer Success processes.
- Utilize data-driven insights to identify trends and make strategic recommendations to drive revenue growth and market expansion.
- Model inclusive leadership, foster accountability, seek diverse perspectives, and promote equity across the organization.
We’re looking for a results-oriented leader who builds strong relationships with business partners and translates complex challenges into clear, actionable strategies. You are a strategic thinker with a roll-up-your-sleeves mentality who can implement tactical initiatives that support growth. A strong point of view on GTM, AI, and automation is essential for driving real productivity. You’ve built high-performing teams and foster a culture of accountability, transparency, and collaboration.
You’ll establish trusted partnerships with Finance, Marketing, and Product to drive the business forward.
Minimum qualifications
- 12 years of experience in a revenue operations role
- 5 years of experience leading revenue operations teams (including managing Managers, Senior Managers, and Directors)
- Strong interpersonal and communication skills, demonstrated by influencing GTM teams and senior leadership with data insights
- Proven experience integrating AI and automation into GTM workflows with measurable productivity or forecast improvements
- Knowledge and hands-on experience with Sales & Marketing tech stacks including Salesforce, Gong, Google Apps, Excel, and Tableau
Preferred qualifications
- Operational leadership experience in a global SaaS Sales environment
- Experience developing and implementing scalable Sales Operations processes
- Experience leading and developing diverse, high-performing teams
On a phased timeline, you’ll onboard, plan, and scale the function:
- 1 month: complete onboarding, set initial priorities, align on expectations, and learn the team structure.
- 3 months: meet with leaders across GTM functions, formulate a strategic plan to elevate operational maturity, and coach/team development opportunities.
- 6 months: implement the strategic plan, establish reporting…
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