Account Manager

Overview

CodeHS is a comprehensive platform helping K-12 schools teach computer science. We provide curriculum, professional development, and a full software platform. CodeHS is used by millions of students and thousands of schools and districts around the US and the world.

The mission of CodeHS is to empower all students to meaningfully impact the future. Coding and computer science are essential skills for students to learn.

CodeHS is looking for an Account Manager to help manage and renew customer accounts. You will work closely with educators and schools to facilitate teaching coding to students all over the world.

This role is a full-time, five days a week office role in the CodeHS Chicago Office in River North.

• The primary responsibility is to renew customer accounts
• Manage a portfolio of customer accounts
• Handle upsells and additional orders and expansions for existing customers
• Work with teachers and administrators on CodeHS implementation
• Have a deep understanding of the CodeHS product
• Closely track and manage account data
• Keep and maintain data in a CRM for renewals reporting and projections
• Meet with school and district administrators on account check-ins
• Work with school administrators and other stakeholders to improve computer science programs
• Collaborate with Customer Success Managers on account implementation

• Passionate about improving access to quality education
• Strong written and verbal communication skills
• Extremely organized and detail oriented
• Interest in personally learning more about coding; prior experience a plus
• 2 years sales experience
• Account Management or Edtech sales or account management experience preferred
• 5-10% travel; company/department meet ups are approximately quarterly and there may be conference or customer travel

You're a great fit for this position if you are passionate about improving education, building strong relationships, going the extra mile to solve problems creatively, and working on the forefront to use technology to improve education.

• Encourage Teaching and Learning
• Create a Direct Positive Impact
• Make It Fun and Creative
• Our Operating Practices
• Get the job done
• Bring context and big picture awareness
• Adaptable
• Growth Mindset
• Team player
• Constructive and solution oriented
• Good vibes
• Follow through

CodeHS is an equal opportunity employer. CodeHS maintains a drug-free workplace.