Vice President, US Office Administration & Operations

Overview

Habitat for Humanity International is seeking a professional and experienced Vice President of USO - Administration and Operations to serve as a strategic advisor to the Senior Vice President and divisional administrative and operational lead for the US Office. This role also provides leadership and oversight to the US Affiliate Operations department while serving as a visible, relationship-focused leader within the US Office, HFHI, and affiliated network.

The position is responsible for facilitating the alignment of operational strategies with organizational goals, effective decision-making, and successful change management, and ensuring compliance and network performance standards across the US affiliate network.

• Integrated Strategic Planning & Execution (25%)
• Manage multi-year and annual goal setting, progress tracking, and integrated divisional planning
• Provide continuity and follow-through by attending meetings of relevance to the US SVP, noting action items, and acting on their behalf for communications with other executives and staff
• Establish and maintain systems and protocols regarding US-focused initiatives
• Monitor and measure annual milestones established by US leadership and approved by US SVP Operations

• Risk Management & Compliance Leadership (25%)
• Lead teams and initiatives dedicated to US operational compliance, network performance, and risk management
• Oversee multiple and complex sets of US operational functions, including risk management (affiliate and ASO complaints, probations, and disaffiliations; crisis management); affiliate mergers/GSA changes; government grant functions, distribution, and reporting on privately funded "pass-through" grants
• Oversee the affiliate accountability framework (governance documents, monitoring channels, and disciplinary actions)
• Ensure that operational functions are relevant, efficient, and that results are consistently documented and analyzed
• Lead the analysis and escalation of trends and findings to inform global strategies and the review/revision of policies or procedures

• Strategic Leadership & Divisional Alignment (20%)
• Facilitate alignment and integration of Area Office and US Office operational strategies with overall HFHI strategy and priorities
• Support SVP efforts to define and execute strategy for the US Office Division, aligned with HFHI's global strategic focus
• Partner with the US Leadership Team to facilitate effective information sharing and decision-making across work streams and divisions
• Coordinate with HFHI Office of Strategy Management and other divisional business partners regarding strategy, operational planning, and change management

• Financial Oversight & Analysis (10%)
• Analyze and monitor financial performance across the USO division, departments, and individual team budgets, including revenue tracking and trend evaluation, to deliver actionable insights that optimize planning, resource allocation, and overall fiscal health
• Conduct comprehensive budget reviews and variance analysis to ensure accuracy, compliance, and alignment with organizational objectives
• Develop and present financial reports and forecasts to USO senior leadership, highlighting key trends, risks, and opportunities for strategic decision-making
• Collaborate with cross-functional teams to manage USO-aligned financial priorities, data, and identify cost-saving measures, and support resource optimization
• Oversee revenue monitoring and performance metrics to ensure targets are met and financial goals are achieved

• Affiliated Network Engagement (10%)
• Actively and visibly engage in and support collaboration with affiliate and Affiliate Support Organization (ASO) leaders
• Develop and nurture collaborative professional relationships with individual affiliates and ASO leaders
• Provide active and visible leadership in the US Council
• Represent HFHI goals, work streams, and strategic direction among US-affiliated network leaders

• Cross-Functional Collaboration & Project Management (10%)
• Facilitate effective and dynamic decision-making in matters within the US SVP's purview
• Actively support and engage in cross-functional HFHI teams, especially complaint and crisis management teams supporting the US Council and the Unify Project
• At times, act as a strategic or functional lead for critical projects and manage projects that cross organizational boundaries
• Facilitate meetings, deadlines, and escalation of organizational challenges as needed

• Bachelor's degree in business administration, Non-profit management, Organizational Development, Risk Management, or related field
• 10+ years of progressive leadership experience in business operations, business administration, or organizational performance, with at least 3 years in a senior leadership role
• Proven ability to oversee complex, multi-unit operations and manage large-scale portfolios, ensuring alignment with strategic objectives
• Proven ability to lead integration of enterprise-wide change initiatives, streamline processes, and drive…