Director, Data Center Operations

About Core Site

At Core Site, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape.

Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At Core Site, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences.

At Core Site not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success.

As a member of the company’s operations team and reporting to the VP of Data Center Operations, the Director of Data Center Operations for our Mid-Atlantic markets is responsible for the operation of the data centers, ensuring that facilities problems are identified and repaired quickly, ensuring that contractors are delivering quality services, ensuring the security program is implemented, and making sure that all customer service delivery requirements are being met.

This individual will own the data center operation and capital budget for their markets and will be expected to remain abreast of best-in-class industry practices and work with team members to improve efficiency and implement new data center operational strategies.

• Leads the development and supervision of the facility maintenance program and equipment/system operation under the authority of the SVP DC Ops
• Demonstrates technical knowledge and experience of data center power, mechanical, network, and security systems
• Acts as a technical point of contact for Sales and the Executive team concerning all aspects of the maintenance, troubleshooting, and operation of site support systems
• Participate in the overall facility design and construction from a security, operating, and maintainability point of view
• Develops and implements new maintenance and service installation standards, as well as work to improve existing standards to support site operations
• Review, supervise and critique work performance by operations team members to ensure adherence to standards, schedules and specifications;
  This includes any third party contract hires to support data center and base building infrastructure
• Engage and address any issues that arise day-or-night, and provide on call support in case of emergencies or other off-hours issues
• Responsible for incident management and reporting, including internal communication to peers and leadership
• Manages regional Opex and Capex budgets and expenses, including maintenance contracts, repair costs, salary/benefits, overtime, and travel
• Ensures that operational, maintenance and emergency Methods of Procedures (MOP’s) are developed, reviewed and audited through all stages of the maintenance process for electrical and mechanical support equipment
• Mentors and provides training for new hire personnel in the operation of datacenters to include security, telecom, and facilities programs
• Develops and grows the Data Center Operations department processes, policies, procedures, and documentation to support company goals in a changing environment
• Facilitates cross-functional communication and interaction, including setting up ways to track and report on the fulfillment of cross-functional activities

• Promote and demonstrate the behaviors consistent with Core Site’s culture and 8 Guiding Principles

Special projects as assigned

• Candidate must demonstrate in-depth technical knowledge of security, telecom, mechanical and electrical support systems in a critical environment
• Candidate must have a proven track record of standardized…