Project Manager, Government Accounts; Digital Marketing​/Advertising

Project Manager, Government Accounts (Digital Marketing/Advertising)

🐸 Why Join Our Team?

Benefits

• 🩺 Health, dental, vision, and ancillary benefits
• 🐣 Paid maternity and paternity leave
• 🌞 Unlimited PTO and Summer Fridays
• 🌻 Autonomy and flexibility
• 🧠 Company‑paid access to coaching and therapy
• 💸 401k plan with match and 1:1 access to investment advisor
• 📚 Professional development opportunities
• 💻 Remote‑hybrid flexibility

Accommodation Requests

Leap Group complies with the ADA and ADAAA. If you need reasonable accommodation to apply, interview, or do the job, please include your accommodate request in the corresponding application question.

Where is This Role?

• 📍 Louisville, KY
• 📍 Cincinnati, OH
• 📍 Indianapolis, IN
• 📍 Chicago, IL

Our roles are typically open to remote candidates located and authorized to work in the U.S. However, strong preference is given to candidates in or near our physical footprint. On‑site time and periodic travel for client meetings, collaboration sessions, production work, pitches, and team gatherings are expected.

Check Us Out

To learn more about our agencies and work, visit

Who is the Project Manager?

This Project Manager will support our government‑sector client portfolio, where our delivery model differs slightly from the private sector. This role blends hard, disciplined project management skills with the client‑facing finesse of account management. You’ll manage a high volume of light‑touch government accounts (40–50) while ensuring each receives clarity, structure, and excellent service – helping our teams deliver on‑time, on‑budget work that supports impact.

You’ll be a great fit if you’re energized by variety, highly organized, comfortable in a fast‑paced environment, and skilled at balancing project execution with professional, proactive client communication.

Broad Responsibilities Include

• Own project timelines, deliverables, scopes, and budgets for all assigned government accounts.
• Create clarity for internal teams through detailed project plans, status updates, documentation, and risk mitigation efforts.
• Ensure work moves efficiently through creative, strategy, production, and development teams using standard Leap processes and our project management system, Adobe Workfront.
• Provide proactive forecasting of hours, resourcing, schedules, and potential bottlenecks.
• Maintain a consistent cadence of communication and documentation across a high volume of projects.
• Serve as the primary point of contact for government accounts, delivering a high‑touch, service‑minded client experience similar to an Account Manager.
• Onboard new clients, guide them through Leap processes, and ensure they feel supported and informed.
• Communicate project statuses, next steps, and expectations professionally and confidently.
• Facilitate client meetings, recap action items, and follow through to keep work moving.
• Identify opportunities for cross‑sell/upsell or expanded engagement, working in tandem with senior Account Management leadership.
• Guide clients through nuanced requests or complex workflows, using discretion and sound judgment.
• Help uphold standards for documentation, accuracy, communication, and process consistency across government accounts.
• Bring a mindset of continuous improvement, contributing ideas for more efficient workflows, better tools, or clearer processes.

What do You Need?

• 3+ years of project management experience, ideally in an agency, marketing, digital, or creative environment (or adjacent field with highly transferable skills).
• Experience managing a large volume of concurrent projects with strong attention to detail and follow‑through.
• Prior involvement in client‑facing roles, such as project management, account management, sales, customer success, consulting, or operations.
• Strong ability to communicate professionally with external stakeholders, including clients from government, nonprofit, or regulated industries.
• High comfort with processes, structure, documentation, and deadlines in a fast‑paced, multi‑stakeholder environment.
• Experience with project management platforms.
• Proven ability to anticipate needs, manage risk, and keep projects on track.
• Ability to navigate ambiguity, stay calm under…