Legal Secretary Manager

Join to apply for the Legal Secretary Manager role at Permanent Placements LLC

Base pay range: $/yr - $/yr

Work Environment: Hybrid (4 days in/1 out)

Our client, a dynamic and growing mid-sized law firm based in Chicago, is seeking a Legal Secretary Manager to lead and support a team of legal secretaries, administrative clerks, a receptionist, and a records clerk. This role is central to fostering a collaborative, inclusive, and high-performing administrative team that delivers exceptional service to attorneys and clients.

• Oversee daily workflow and workload distribution across the secretarial and administrative support team
• Lead monthly team meetings and facilitate small group sessions to strengthen collaboration
• Partner with talent development and IT teams to recruit, onboard, and train support staff
• Coordinate technology training and competency assessments to enhance team capabilities
• Manage onboarding and orientation for new attorneys and support staff
• Facilitate assignment changes and ensure smooth transitions across the team
• Serve as a liaison between attorneys and support staff to resolve issues and maintain working relationships
• Lead performance management processes including mid-year check-ins, annual reviews, and progressive discipline when necessary
• Support offboarding processes and evaluate staffing needs in collaboration with leadership
• Organize and participate in firm-wide initiatives and recognition events for administrative staff
• Ensure compliance with firm policies and employment laws
• Prepare regular status reports and participate in leadership meetings

• Bachelor’s degree or equivalent professional experience
• Minimum of 7 years in a managerial role within the legal industry
• Proven experience managing teams of 10 or more
• Strong background in employee relations and conflict resolution
• Prior experience as a legal secretary is a plus
• Proficiency in Microsoft Outlook, Word, Excel, and PDF tools (e.g., Kofax Power PDF)
• Familiarity with document management systems and recruiting platforms
• Strong analytical, organizational, and communication skills
• Professional demeanor with a service-oriented mindset

• Competitive compensation and bonus structure
• Comprehensive benefits including health insurance, paid leave, disability coverage, and voluntary plans (dental, vision, 401(k), commuter benefits, FSA, and more)
• A supportive and inclusive team culture
• Forward-thinking leadership and strategic growth initiatives

Location: Chicago, IL

Compensation: $110,000 – $120,000 base salary, plus bonus potential

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Legal

Industries: Legal Services and Law Practice