Project Manager, IT Project Manager

Project Manager

Location
:
Chicago Office or Remote, North America (US & Canada)

Employment Type
:
Full-time/Permanent

Travel
:
Willingness and ability to travel is an essential function of all jobs at the company unless otherwise advised by your manager or Human Resources at the time of hire or promotion. Approximately up to 20%

Serrala is the global leader in finance process automation. For over 40 years, we have been advancing the office of the CFO with our award-winning suite of finance automation applications.

Our solutions streamline all working capital-related processes, including Order to Cash, Procure to Pay, Cash Flow Management, and Treasury, across both cloud and SAP environments.

Our 10+ hubs across Europe, North America, and India support over 2,800 clients worldwide, reflecting the trust we've built with a diverse global community.

Join us as we lead the future of finance automation!

Serrala is looking for a dynamic and highly professional Project Manager to manage projects and lead a team of consultants on its AP software implementations both remotely and at customer sites. Demonstrated experience leading projects in the Accounts Payable (AP) space, including AP automation, invoice processing, and payment solutions.”

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Core duties and responsibilities include (but are not limited to) the following:

• Lead and oversee a team of consultants and subject matter experts on AP-focused software implementation projects.
• Manage the full project lifecycle for AP automation, invoice processing, and payment solutions, ensuring delivery on time, within scope, and on budget.
• Delegate tasks based on expertise, experience, and project priorities.
• Prepare and maintain detailed project plans, track progress, and report against project budgets and timelines.
• Conduct risk assessments specific to AP processes and provide actionable mitigation strategies.
• Act as the primary liaison between Serrala, clients, and third-party vendors for all AP project matters. Collaborate with sales and product teams to support pre-sales activities and continuous improvement of AP solutions
• Address and resolve project-related questions, concerns, and escalations from clients and internal teams.
• Develop and maintain accurate forecasts for project timelines, budgets, and resource requirements to support proactive decision-making.
• Build strong relationships with stakeholders, manage expectations, and ensure alignment between project objectives and business goals.
• Provide regular status updates, progress reports, and executive-level presentations to communicate project health, risks, and outcomes.
• Ensure compliance with AP-related regulatory requirements (e.g., SOX, tax compliance, e-invoicing mandates).
• Apply proven change management methodologies to guide teams and stakeholders through transitions, ensuring smooth adoption of new processes and systems.
• Track and report on key AP performance metrics (e.g., invoice processing time, payment accuracy, cost savings).
• Perform other related duties as assigned.

The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Bachelor’s degree in business, Finance, Accounting, Computer Science, or a related field.
• At least five years of project management experience, with a minimum of three years leading Accounts Payable or financial operations projects.
• Demonstrated experience with AP automation, invoice processing, and payment solutions.
• Hands-on experience with leading AP technologies (e.g., SAP AP, Ariba, Coupa, Basware, Kofax, or similar platforms).
• Strong understanding of AP best practices, compliance requirements, and process optimization.
• Project management certification (PMP, CAPM) required; AP/finance certifications (e.g., CAPP, CAPM) are a plus.
• Excellent verbal and written communication skills.
• Strong leadership, organizational, and time management abilities.
• Proficient with Microsoft Office Suite and project management tools (e.g., Atlassian, MS Project).

United States: USD…