Assistant Property Manager

Draper and Kramer is a family-owned company with over 130 years of experience providing vertically integrated property and financial services throughout the United States. Specifically, our services include multi-family residential and commercial property management, acquisition, development, debt and equity commercial financing.

We offer opportunities for career advancement, a supportive work environment and competitive benefit packages. We encourage you to learn more about joining the Draper and Kramer team!

The Assistant Property Manager works with the Property Manager in the general administration of the property and performs all related administrative and accounting functions to ensure operational excellence. This position is located in Printer’s Row, Chicago, IL.

• Provide top-level customer service for all residents
• Develop and maintain open lines of communication with all residents
• Provide support for Property Manager with staff management responsibilities including scheduling, training and general supervision of staff
• Ensure that all maintenance requests are handled on an immediate basis, if possible, and that residents are notified if parts are causing a delay
• Ensure that residents are provided with a clean, safe and well-maintained environment
• Maintain accurate resident records
• Coordinate and track all resident-based receivables
• Adhere to all federal, state and local laws, as well as all policies and procedures contained in the manuals issued by Draper and Kramer, Incorporated or as otherwise communicated (verbally or in writing) to site employees
• Correctly complete all lease applications, assist with application verification and notify prospective resident of results
• Create resident communications
• Complete all lease paperwork, including related addendums, accept rents and deposits
• Maintain and supervise a lease renewal program following the properties and management company guidelines and goals

• Fluent in Chinese, Cantonese, Mandarin, and/or Taishanese
• Must have Certified Occupancy Certification
• Minimum 1-3 years of property management and subsidy HUD experience
• Proficiency in Microsoft Office products
• Yardi experience a plus
• Illinois leasing license or ability to obtain within 120 days from date of hire
• Excellent interpersonal, verbal, and written communication skills
• Ability to maintain professional disposition while exercising judgment and discretion in work
• Must be a self-starter and able to multi-task
• Ability to work in a fast-paced work environment
• Strong time management, organizational and problem-solving skills
• Eagerness to provide best-in-class resident experience

• Salary Range for this position: $50,000.00 - $71,000.00
• Leasing Commissions
• Up to 8% Annual Property Management Bonus
• 401(k) with a company match
• Medical, Dental, Vision and Health Savings Accounts
• Company Paid Life, AD&D, LTD, and STD
• PTO
• Sick Time
• Company Paid Family Leave Program
• Tuition Reimbursement Program
• Commuter Benefits (Chicago Only)

It always has been and continues to be Draper and Kramer’s policy that employees should be able to enjoy a work environment free from all forms of unlawful employment discrimination. All decisions regarding recruiting, hiring, promotion, assignment, training, termination, and other terms and conditions of employment will be made without unlawful discrimination on the basis of race, color, national origin, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status or any other factor that the law protects from employment discrimination.

Equal Opportunity Employer