GFC Investigations Manager

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for providing oversight of financial crimes investigation activities, including the performance of end‑to‑end investigations/ investigations support functions of external activity across one or more lines of business. Key responsibilities include overseeing investigative efforts related to fraud, money laundering, or terrorist financing, ensuring timely and accurate reporting of suspicious activity, and managing interactions with law enforcement as required.

Job expectations include ensuring significant issues and financial crimes trends are effectively reported.

• Oversees investigative efforts, reviewing and approving cases and ensuring the delivery of timely and accurate regulatory reporting
• Provides oversight of a team of Investigators or activities performing end‑to‑end investigations of financial crimes activities
• Ensures that the completion of Suspicious Activity Reports is conducted in a timely and accurate manner for submission to regulators and/or law enforcement, while providing review and oversight
• Reviews facts of the investigation, and escalates risk to senior stakeholders and partners with Front Line Units to resolve
• Leads quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role
• Evaluates internal controls to ensure they are working effectively by identifying weaknesses or gaps

• Opportunity & Inclusion Champion:
  Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
• Manager of Process & Data:
  Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator:
  Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager:
  Ensures proper risk discipline, controls and culture are in place to identify, elevate and debate issues.
• People Manager & Coach:
  Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward:
  Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader:
  Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes:
  Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

• Coaching
• External Resource Management
• Investigation Management
• Regulatory Compliance
• Issue Management
• Policies, Procedures, and Guidelines Management
• Risk Management
• Strategy Planning and Development
• Written Communications
• Analytical Thinking
• Critical Thinking
• Fraud Management
• Reporting
• Talent Development

1st shift (United States of America)

40

US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540)

Pay and benefits information Pay range $ - $ annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group;

and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.