Time & Solutions VP Client Service

Time Away & Life Solutions VP Client Service

Aon is looking for an experienced Leader to join our growing Time Away & Life Solutions (TALS) Consulting Practice.

This is a hybrid role requiing the succesful applicant to work both virtually and from one of our offices in the United States.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

As a Leader within the Time Away & Life Solutions (TALS) Consulting Practice, you will be driving strategy for our largest clients. Depending on the need, underwriters, actuaries, account managers or auditors from the practice will be assigned to partner with you to deliver for your client.

This position will be responsible for leading a team of TALS delivery colleagues in servicing our existing client base. Our team focuses on National Account clients. With the evolving need for leave industry there is constant need for strategy development and cost modeling to ensure that clients remain compliant and competitive in the marketplace. This team is comprised of colleagues with different backgrounds and skillsets that collaborate together to deliver for our clients.

The candidate should have technical skills with regards to PTO, Disability, Life Insurance, FMLA and Municipal/State regulated leaves, ADA Stay and Return to Work program and administration designs. In this leader role, this individual will lead projects and client relationships with demonstrated leadership skills. As an Aon Leader, this professional will have the opportunity to integrate and innovate with other Aon specialty areas such as Health Transformation, Risk Safety and Casualty and Data Forensics and Intelligence subject matter experts.

This Leader will oversee a dedicated team of experts supporting large client projects and be responsible for driving revenue growth for the TALS practice:

• Leader who is responsible for day-to-day account management and people management
• Oversees the execution of day-to-day service activities of the TALS delivery team
• Builds, expands, and solidifies relationships with existing clients and Aon Account Executives to ensure that the team is adequately meeting the client’s needs
• Advanced technical and consultative skills/expertise
• Responsible for overall review of deliverables, planning, scheduling, resourcing and executing large projects/ programs
• Identifies ways to improve efficiency while maintaining quality
• Development of new procedures, processes and products by applying professional principles and business judgment
• Driving best practices by championing consistent processes, tools, and techniques for profitable delivery, continual improvement in quality standards to meet overall business goals
• In-depth understanding of current trends, data analysis and other complex issues

• Industry specific certifications preferred (CRC, CCM, CDMS, etc)
• 20+ years in the Absence, Life & Disability industry
• Demonstrated people management experience

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self thermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard…