Director, Acuity Review Manager | Technology

Who We Are

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you’ll work side‑by‑side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

Are you ready to make your impact?

This position is a part of FTI Consulting’s Acuity team which includes supporting, coordinating, managing and participating in document reviews at the direction of FTI clients. This position will primarily require use of the Relativity, Brainspace, Reveal and Nuix Discover FTI platforms, but knowledge of alternative platforms is also helpful.

The Review Manager is responsible for simultaneously managing multiple client matters as well as developing and initiating new relationships with existing and prospective clients. The Review Manager should be able to provide high level substantive review workflow and review strategy advice to clients. You will independently manage reviews and review workflows. Review managers are responsible for the full life cycle of matters from developing the initial proposal to collection of the final bill.

Other responsibilities are to provide input for general management, including scheduling, resource allocation, revenue projections and operational process and procedures.

• Lead and manage reviews independently. Set review workflow and strategy, run the review and manage client relationships from beginning to end of project and beyond project scope
• Create and monitor timelines for completion of various phases of review
• Be on site as needed in order to supervise review teams in real time and train and guide team leads and review teams
• Work closely with operations and human resources team to on‑board and off‑board reviewers
• Assist sales team and consultants in Acuity sales pursuits, generate own Acuity up‑selling to existing clients. Be instrumental through the entire process from opportunity identification, to proposal preparation, to consultative sale, to closing of contract
• Develop initial budget with the team for each case and ensure adherence to that budget by maintaining communication with client and project team regarding changes to proposed work and budget
• Ensure inputs to billing system accurately reflect case status, revenue projections and authorized budgets
• Work closely with the client, the FTI service delivery team, and project review team to ensure that lines of communication between all project participants are established and maintained during the course of the engagement and that a mutual understanding of the scope of work and related costs exists between both parties
• Coordinate, counsel, and manage project review team to ensure the accuracy and throughput of the document review. Manage several projects simultaneously
• Set up, supervise and complete a privilege log with attorney team. Monitor review speeds and progress on a regular basis and implement and oversee a quality control protocol
• Interview and build project review teams, with focus on developing go‑to regional and substantive reviewers for use on a variety of projects
• Provide detailed substantive review support for the client and project review team on the use of review tools, on site, at client locations and remotely
• Communicate with client and/or outside counsel to scope substantive parameters of the project, select proper review tool and repository, and estimate project timelines and budgets
• Be able to suggest appropriate uses and review workflows, including the ability to integrate quality control workflows involving the client and…