Supervisor, Employee Relations

Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years.

Joining McDonald’s means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

McDonald’s has an exciting opportunity for a Supervisor, Employee Relations Strategy and Policies (US) role based in our Chicago Global Headquarters (MHQ). You will assist in managing and refining McDonald’s employee relations policy framework and strategies for its U.S. Corporate Offices and Restaurants including, but not limited to, employee trust and psychological safety, concerns management, leaves and absences, performance improvement plans, and employee separations.

You will also help with measuring the effectiveness of strategies and policies through developing guidelines and tools for U.S. market stakeholders, and staying updated on industry trends and best practices in employee relations, inclusion, and safety. This role will report to the Senior Manager, Global Employee Relations Strategy and Policies.

The candidate will be required to be in the Chicago Headquarters office three days per week.

• Support development of comprehensive Global Market Employee Relations policy framework and strategy
• Assist with development of concerns management strategy and processes, including escalation and follow up processes
• Assist with audit and development of leave and absence policies
• Assist in the review and development of performance improvement plans and employee separations framework and policy
• Partner with Supervisor of Employee Strategy and Policies (International), Safe, Respectful, and Inclusive Workplace teams, and Restaurant Listening to formulate employee relations strategies
• Partner with other internal stakeholders (e.g., Legal, Impact, Operations) to ensure alignment, assess enterprise needs, and identify priorities
• Identify, partner with, and manage third party vendors who can support strategy and policies
• Own critical administration tasks
• Evaluate and create reports to measure the effectiveness of Employee Relations strategy and policies and other related initiatives in markets/globally
• Research and stay updated on industry trends, best practices, and benchmarks in employee relations, inclusion, and safety
• Monitor and evaluate employee relations metrics and trends, analyze data, and develop insights to inform decision‑making and drive continuous improvement
• Understand and keep up to date with employment laws and trends that can affect employee relations and employee experience

• Support development of comprehensive U.S. Market Employee Relations policy framework and strategy
• Assist with development of concerns management strategy and processes, including escalation and follow up processes
• Assist with audit and development of leave and absence policies
• Assist in the review and development of performance improvement plans and employee separations framework and policy
• Partner with Supervisor of Employee Strategy and Policies (International), Safe, Respectful, and Inclusive Workplace teams, and Restaurant Listening to formulate employee relations strategies
• Partner with other internal stakeholders (e.g., Legal, Impact, Operations) to ensure alignment, assess enterprise needs, and identify…