Liability Claims Specialist - AZ​/TX

We’re looking for an experienced Liability Claims Specialist with Arizona or Texas jurisdiction expertise to join our team at Creative Risk Solutions. In this role, you’ll deliver high-quality claims handling with a focus on communication, investigation, and resolution, backed by our CRS Best Practices. If you’re ready to bring your knowledge, attention to detail, and client-first mindset to a team that values service and culture, we’d love to hear from you - apply today!

• Articulate and assess coverage for commercial auto and commercial general liability claims.
• Adjudication of claims. Investigate bodily injury/liability claims and negotiate settlements when applicable, utilizing our “Best Practices for Claims.” Enter and maintain accurate loss information on a computer system during the claim process.
• Set and maintain accurate reserves within reserve authority. Negotiate and process interim and final settlements, within settlement authority.
• Research information for responding to questions and complaints posed by our insured’s, claimants, agency partners and fronting carriers.

Qualifications:

• Education :
  High school diploma; college degree preferred. Technical designations encouraged, such as AIC and CPCU.
• Experience : 2+ years of exposure in the liability claims field in TX or AZ. Prior agency involvement preferred.
• Skills:
  
  An ideal candidate should have a fundamental understanding of general and auto liability coverages, along with knowledge of claims processing procedures. Must be able to handle confidential matters with discretion and exercise independent judgment. Proficiency in typing and using various software packages, including Maverick, is also required.
• Technical Competencies :
  An ideal candidate will have a strong grasp of claims principles, practices, and insurance coverage interpretation, contributing to workflows and adhering to compliance requirements. They will prioritize problem-solving, actively foster relationships, and collaborate to deliver impactful solutions and a world-class client experience.

Here’s a little bit about us:

Creative Risk Solutions is a leading provider of innovative risk management solutions. We specialize in delivering customized claims management, loss control, and risk consulting services to our clients. Our team is dedicated to excellence, integrity, and creating value for our clients through proactive risk management strategies. In addition to being great at what you do, we place a high emphasis on building a best-in-class culture.

We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members.

Benefits:
In addition to core benefits like health, dental and vision, also enjoy benefits such as:

• Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey!
• Company paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow.
• 401k Profit Sharing — Each year, we make a lump sum contribution to every full-time employee’s 401k. This means, even if you’re not in a position to set money aside for the future at any point in time, we will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
• Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off, and they do. After all, you can’t be at your best for our clients if you’re not at your best for yourself first.
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you — Through our foundation,we offer several vehicles where you can make an impact and care for those around you.
• DE&I programs — We are committed to celebrating every employee’s unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but…