Claim Specialist- Workers

Claim Specialist
- Workers' Compensation

Company: AXA XL

Locations:
Exton, PA;
Los Angeles, CA;
Walnut Creek, CA;
Atlanta, GA;
Chicago, IL

Our Claims team stands out by combining expertise with a relentless drive for excellence. We handle complex claims, foster collaboration, and create a culture that values continuous improvement.

• Active direction of high-value workers’ compensation claims nationwide for assigned clients.
• Effectively coordinate coverage referrals and compliance issues with TPAs, Claim Management, and Compliance Department.
• Provide oversight, guidance, and direction to TPA claim adjusters across all phases of claim handling.
• Collaborate with business partners to deliver optimal outcomes and align on exposure evaluation and strategy.
• Collaborate with internal claim resources such as regional practice leaders and claim legal attorneys to ensure optimal outcomes.
• Perform claim account management, communicate claim issues and results, participate in TPA audits, and address technical and service issues.
• Proactively collaborate with internal and external stakeholders regarding claim experience, results, and trends.

You will report to the Workers’ Compensation Claims Manager - TPA.

• Claim handling experience involving high-value/complex claim management and litigation management.
• Multi-jurisdictional (U.S.) experience.
• Demonstrated expertise in Workers’ Compensation.
• Ability to positively influence external relationships; coaches, sets expectations, and holds people accountable.
• Excellent verbal and written communication skills.
• Demonstrated negotiation skills.
• Effective organizational and time-management skills.
• Strategic thinking and a mindset for continuous improvement of internal processes.
• Effective teamwork and collaboration skills to partner with regional leads, claim legal, TPAs, clients, brokers, actuaries, ceded reinsurance staff, and underwriters.

AXA XL is part of AXA, known for solving complex risks.

We empower talent in an agile and inclusive workspace, delivering top client service across property, casualty, professional, financial lines, and specialty.

Learn more at

AXA XL is committed to equal employment opportunity and creates an inclusive culture.

• Five Business Resource Groups focused on diverse groups worldwide.
• Robust support for Flexible Working Arrangements.
• Enhanced family‑friendly leave benefits.
• Named to the Diversity Best Practices Index.
• Signatory to the UK Women in Finance Charter.

AXA XL’s Reward program covers health, wellbeing, lifestyle, and financial security.

Our 2023‑26 strategy, “Roots of resilience”, focuses on protecting ecosystems, addressing climate change, and embedding sustainability.

• Valuing nature: protecting and restoring nature.
• Addressing climate change: building net zero strategy and advancing solutions.
• Integrating ESG: incorporating ESG considerations into our operations.
• AXA Hearts in Action: volunteer and charitable programs.

Applicants must be legally authorized to work in the United States without sponsorship now or in the future.

U.S. base salary range: USD 92,.

Benefits include retirement savings plan, health and wellness programs, and learning opportunities.

AXA XL is an Equal Opportunity Employer.