Workplace Technologies Manager

Primary Location

Chicago, Illinois

V-Soft Consulting is currently hiring Workplace Technologies Manager our premier client in Chicago, Illinois.

Hybrid roles in Chicago and we can do C2C. H1b, GC.USC

• Seven (7) years of experience supporting workplace technologies services
• Five (5) years of experience managing IT support, systems, processes, and vendors
• Bachelor’s degree from an accredited college or university
• Three (3) years of experience managing or supervising
  
  Education:
  
  Bachelor’s degree in Health Informatics, IT, Computer Science, or a related field; a Master’s degree is often preferred.
• Experience supporting workplace technology services in a large healthcare system
• Experience in defining, measuring, and managing service level agreements (SLAs) and Key Performance Indicators
• Experience with vendor management, including success in conducting RFPs and vendor service transitions
• Experience in assessing and mitigating risks associated with workplace technology services
• Experience in leading technology change and deployments
• Experience managing or supervising personnel working under a collective bargaining agreement

• Proven financial management skills, including operational budget tasks
• Awareness of workplace analytics or digital employee experience management tools
• Strong working knowledge of IT workplace technology services
• Experience with implementing and managing ITIL processes, including knowledge, incident, change, service request, problem management, configuration management, release management, capacity management, and major incident management

Job Responsibilities:

• Soft Skills:
  
  High-level problem-solving, communication (translating technical concepts for non-technical staff), and adaptability in fast-paced clinical environments.
• Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
• Demonstrate attention to detail, accuracy and precision
• Demonstrate analytical and organizational, problem-solving, critical thinking, and conflict management/resolutions skills
• Demonstrated leadership, coaching and personnel development skills as well as the ability to motivate employees in a team-oriented environment.

Qualified candidates should send their resumes to

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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