Analyst, Cybersecurity Operations

Job Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.

From drive‑thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald’s means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create a positive impact. We lead through our values centered on inclusivity, service, integrity, community, and family. From the support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry, and the planet.

We also offer outstanding benefits including a sabbatical program, tuition assistance, and flexible work arrangements.

The Cybersecurity Data Security team is responsible for protecting McDonald’s information across the enterprise—wherever it lives and however it is used. We focus on building strong, scalable data security operations that balance protection with productivity, without compromising effectiveness. We are seeking an Analyst, Data Security Operations to support day‑to‑day operational activities across data classification, data retention, and email security. This role is ideal for an analyst who thrives in operational execution, enjoys collaborating across teams, and brings structure and clarity to complex data security challenges.

This role will partner closely with stakeholders across Global Cybersecurity, Legal, Privacy, IT, and business teams to ensure data security controls are consistently implemented and continuously improved.

• Analyze and elevate data security events and risks related to data classification, data retention, and email security to appropriate McDonald’s stakeholders.
• Report critical and high‑severity data security incidents to data security leadership as required. Support the design, testing, deployment, and maintenance of data security operational controls across McDonald’s markets.
• Partner with regional and global teams to ensure consistent execution and continuous improvement of data security controls. Help define and track data security operational metrics, including key risk and performance indicators.
• Develop and deliver executive‑ready reports on data security operations and risk trends. Create and maintain data security control documentation, including control intent, logic, escalation workflows, and exception handling.
• Maintain operational documentation and runbooks for data security tools and processes. Perform troubleshooting and remediation of data security tool issues by collaborating with the Help Desk, end users, and vendors.
• Follow established change management processes to implement updates to data classification labels and label policies. Support data classification integrations with other enterprise security and productivity technologies.
• Contribute to process improvements that increase efficiency, visibility, and effectiveness of data security operations.

• 2+ years of experience in data security operations, including data classification, data retention, or email security.
• 2+ years of experience supporting, operating, or tuning data security controls in an enterprise environment.
• Experience with data classification and email security technologies such as Microsoft Purview, Proofpoint, or similar platforms. Strong analytical skills with the ability to synthesize information from multiple sources and drive clear outcomes.
• Demonstrated ability to work cross‑functionally with technical and non‑technical stakeholders.
• Ability to operate independently in a fast‑paced, evolving environment.
• Strong judgment and problem‑solving skills when overseeing complex or ambiguous situations.
• Excellent time management, organization, and prioritization skills.
• Prominent level of integrity, professionalism, and accountability.

• Wi…