VP, Professional Services Strategy

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Operations

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

• Own a rotating set of strategic initiatives related to the Professional Services business, taking open-ended desired outcomes and developing / executing an approach, conducting research / analysis, and synthesizing information into thoughtful recommendations
• Update and refine Professional Services strategy, including developing required strategy documents on an ongoing basis, as needed
• Partner with the PS analytics organization to develop data-driven insights and points of view
• Develop high quality presentations / documents / analyses, both ad hoc and supporting overall business reviews of PS
• Socialize and work with field and operations team to implement initiatives

• Bachelor's degree
• 10+ years experience in combination of management consulting, corporate development, and business line roles (experience with professional services is required)
• Stellar problem solving skills: demonstrated ability to structure complex problems, develop solutions with little guidance, and craft high quality, detail oriented outputs
• Strong communication and stakeholder relationship building skills
• Ability to work well in a cross-functional, matrix management environment with a highly collaborative, team oriented approach to problem solving
• Ability to succeed in a collaborative, fast paced environment; ability to remain flexible and adjust on the fly to new demands and respond with a sense of urgency
• Organized and efficient, results-oriented and able to move forward without complete information, very comfortable working in ambiguity
• Strong executive-level visual and verbal presentation skills
• Team leadership experience and skills developing high-performing teams, "win as a team" attitude and approach, overall openness to feedback and growth mindset

• MBA
• Enterprise software / Software-as-a-Service experience (SaaS)

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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