Business Applications Analyst III – Workflow & Automation Platforms

Business Applications Analyst III – Workflow & Automation Platforms

Invenergy drives innovation in energy. Powered by decades of entrepreneurial experience and unparalleled execution, we solve the energy challenges facing our customers and communities. We provide power generation and storage solutions at scale around the world to create a cleaner energy future. We develop, build, own and operate. We are Invenergy.

This position will remain open for application based on business need, which may be before or after the initial 3‑day posting window.

The Business Applications Analyst III – Workflow & Automation Platforms will be responsible for the administration, maintenance, and technical support of assigned applications and processes within our organization, including analyzing and optimizing operational processes. Your primary objective will be to develop business requirements, implement technical solutions based on those requirements, and provide technical support for assigned applications.

As a Business Application Analyst III, you will play a crucial role in driving operational excellence, optimizing applications, implementing technology solutions, ensuring application security, and enhancing overall productivity. Your analytical mindset, technical skillset, attention to detail, and ability to streamline processes will contribute to the success and growth of the company.

• Analyze Applications & Processes:
  Conduct evaluations of existing applications and business processes to identify inefficiencies, bottlenecks, and areas for improvement.
• Business Requirements:
  Work with key stakeholders to develop business requirements and translate them into technical requirements.
• Change Management:
  Ensure the change‑management process is followed, including risk evaluation, testing, and effective communication with business users.
• Collaboration:
  
  Partner with cross‑functional teams, other IT teams, and business departments to understand requirements and identify opportunities for process enhancements.
• Documentation:
  Create detailed documentation for applications including process maps, flowcharts, diagrams, user guides, and technical guides.
• Implementation:
  Coordinate and facilitate the implementation of new technology solutions and changes to existing technology services, working closely with stakeholders to ensure smooth transitions and minimal disruption.
• Industry Trends:
  Keep up to date with industry best practices and emerging technologies to drive innovation, increase efficiency, and enable business growth.
• Performance Measurement:
  Establish performance benchmarks and KPIs to assess the effectiveness of applications and identify trends for actionable insights.
• Project Lead:
  Serve as project lead for small to medium‑sized technical projects.
• Stakeholder Engagement:
  Regularly engage with business stakeholders for assigned applications, lead user group meetings, and ensure user feedback informs future improvements.
• Technical Management:
  Provide advanced technical support and subject‑matter expertise for assigned applications.
• Testing:
  Develop, document, and maintain user acceptance test scripts; perform user acceptance and other functional tests; and assist in tracking and coordinating testing.
• Training & Documentation:
  Create training materials, user guides, SOPs, KBs, and process documentation to ensure standardized workflow practices and support knowledge sharing.
• Vendor Coordination:
  Establish good relationships with vendors and engage them as needed for technical resolution and project implementation.

• Bachelor's degree in computer science, business administration, operations management, or a related field.
• 4+ years of experience as a Business Application Analyst or in a similar role.
• 4+ years of hands‑on technical experience supporting and implementing workflow and automation platforms such as Microsoft Power Apps, Power Automate, Microsoft Forms, Pipefy, or comparable tools.
• 4+ years of experience providing Tier 2/3 hands‑on application technical support.
• Strong technical knowledge and the ability to own a technical issue until resolution.
• Strong documentation…