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Technical Support

Head of Service Cloud Success & Architecture

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: salesforce.com, inc.
Full Time position
Listed on 2026-03-06
Job specializations:
  • IT/Tech
    Technical Support
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading technology company is seeking a Customer Success leader to enhance adoption and ensure customer success within Service Cloud. You will shape strategy, manage team capacity, and deliver technical guidance across complex products. The ideal candidate has over 15 years of experience in Customer Success or related fields and strong skills in communication, presentation, and leadership. This role is pivotal for driving the company's customer success vision and improving overall service delivery.

Competitive compensation and comprehensive benefits are offered.
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