Business Applications Analyst II – Communication & Web Platforms

The Business Applications Analyst II – Communication & Web Platforms will be responsible for the administration, maintenance, and technical support of assigned applications and processes within our organization, including analyzing and optimizing operational processes. Your primary objective will be to develop business requirements, implement technical solutions based on business requirements, and provide technical support on assigned applications. As a Business Application Analyst II, you will play a crucial role in driving operational excellence, optimizing applications, implementing technology solutions to drive organizational improvement, ensuring the security of applications, and enhancing overall productivity within the organization.

Your analytical mindset, technical skillset, attention to detail, and ability to streamline processes will contribute to the success and growth of the company.
** Responsibilities
* * Business Requirements:
Work with key stakeholders to develop business requirements and translate those requirements into technical requirements.

Collaboration:

Collaborate with cross-functional teams, including other IT teams and business departments, to understand their requirements and identify opportunities for process enhancements.

Training and Documentation:
Creates training materials, user guides, SOP’s, KB’s, and process documentation to ensure standardized workflow practices and support organizational knowledge sharing.
** Minimum Qualifications
** 2+ years experience as a Business Application Analyst or similar role.
2+ years experience in a hands-on technical role supporting and implementing communication and web platforms such as Content Stack, WPEngine, Git Hub, Vercel, Word Press, Social Media platforms, or other comparable web technologies. 2+ years experience providing Tier 2/3 hands-on application technical support.

Strong technical knowledge and ability to own a technical issue until resolution. Strong documentation skills including experience creating application knowledge base articles, diagrams, and guides for technical staff and end-users.

Strong interpersonal and communication skills, with the ability to collaborate effectively with stakeholders at all levels of the organization and vendors.
** Preferred Qualifications
** 2+ years experience developing business requirements and translating those requirements into technical requirements.

Strong analytical and problem-solving skills with the ability to analyze data, draw insights, and make data-driven recommendations Proficiency in process mapping tools and methodologies such as Visio. Excellent organizational and time management skills with the ability to handle multiple projects simultaneously.

Experience managing small to medium-sized technology projects.

Knowledge of Lean Six Sigma or other process improvement methodologies.

Knowledge of Software Development Life Cycle (SDLC).Knowledge of Information Technology Infrastructure Library (ITIL) 4.The base pay range reflects the minimum and maximum target salary for the position. Invenergy considers a number of factors when determining base pay offers such as the scope and responsibilities of the position and the candidate's experience, education and skills.
In addition to base pay, the total annual compensation package may also include eligibility to participate in our bonus program(s) which are designed to reward individual and company performance. Your recruiter can share more about bonus eligibility for this position during the hiring process.
Invenergy offers a variety of other benefits including medical, dental and vision insurance, 401k, paid time off, etc.

Invenergy drives innovation in energy. Powered by decades of entrepreneurial experience and unparalleled execution, we solve the energy challenges facing our customers and communities. We provide power generation and storage solutions at scale around the world to create a cleaner energy future. We develop. We build. We own. We operate. We are Invenergy.
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