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ServiceNow Business Analyst

Job in Chicago, Cook County, Illinois, 60691, USA
Listing for: Jconnect
Full Time, Seasonal/Temporary position
Listed on 2026-03-04
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Consultant
Job Description & How to Apply Below
Hello,

Greetings!!!

This is Abhinav from Jconnect INC
. Below is the requirement with my client. Please let me know if you are available for this role.

Title:
Service Now Business Analyst


Location:
Chicago, IL


Duration:
Fulltime


JOB DESCRIPTION
:

Skills Desired:

• Identify and document business requirements for risk management processes, ensuring they align with organizational goals and technical capabilities.

• Design and implement Service Now IRM solutions, including configurations, workflows, and integrations, to meet specific business needs.

• Identify and implement process improvements within the Service Now IRM module to enhance efficiency and effectiveness.

• Analyze risk data using Service Now Performance Analytics to identify trends, track key performance indicators (KPIs), and generate reports for stakeholders.

• Provide training and support to business users on how to effectively utilize the Service Now IRM platform.

• Collaborate with cross-functional teams, including IT, compliance, and legal, to ensure a cohesive risk management approach.

• Manage vendor risks through the Service Now platform, ensuring compliance with relevant regulations and industry standards.

• Support business continuity planning by using the Service Now platform to identify potential disruptions and implement mitigation strategies.

Responsibilities:

• Strong Understanding of Risk Management Principles:
Proficiency in risk identification, assessment, and mitigation techniques.

• Experience with Service Now IRM:
Familiarity with the Service Now platform, particularly the IRM module, is essential.

• Analytical and Problem-Solving

Skills:

Ability to analyze data, identify trends, and develop solutions to complex problems.

• Excellent Communication and Interpersonal

Skills:

Ability to effectively communicate with business stakeholders, technical teams, and other relevant parties.

• Knowledge of Relevant Regulatory Frameworks:
Familiarity with frameworks like FCPA, GDPR, or ISO 37001 is a plus.

• Experience with Agile Methodologies and Project Management:
Ability to work in a collaborative, iterative environment.

If you are interested, please send me your updated resume ASAP with below details:

Full Name:

Current Location/Zip:

Contact Number:

E-Mail :

Visa/Work Permit Status:

Current Rate/Salary:

Expected Base Salary:

Notice Period/Availability to Start:

Willingness to relocate to job location:

Preferred Interview timings (Specify Time zone):

Overall Experience

Summary:

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