Sr. Business Solutions Architect

JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD

Welcome to the dynamic world of Ninja Trader! As an industry‑leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. We provide cutting‑edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, Ninja Trader equips traders with award‑winning software and brokerage services to navigate the world's leading financial markets with confidence.

Our growth story is nothing short of exhilarating. Since 2003, Ninja Trader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide.

We keep evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users always have access to dynamic tools, real‑time support, and a community of like‑minded traders.

Here, you’re not just part of a team; you’re part of a movement. We empower employees to reach new heights in their careers with a dynamic culture focused on social connection, professional development, and employee recognition initiatives.

• Design, build, and maintain solutions across a number of tools, with a strong emphasis on hands‑on execution and delivery.
• Own and execute day‑to‑day technical work, including:
  • Automation development
  • Integrations
  • Data flows
  • Troubleshooting and production issue resolution
• Implement and support integrations and workflows across tools such as Salesforce, Marketing Cloud, Braze, Big Query, Hightouch, Send Grid, Zapier, as well as internal systems.
• Write, maintain, and optimize SQL queries and data pipelines to support operational and marketing use cases.
• Build and troubleshoot API‑based integrations using tools such as Postman, REST APIs, webhooks, and middleware platforms.
• Collaborate closely with Marketing, Customer Support, Product, and Engineering stakeholders to understand requirements and deliver reliable, scalable solutions.
• Lead technical delivery for projects, serving as the primary technical owner from implementation through support.
• Proactively identify inefficiencies, risks, and improvement opportunities in existing systems, and recommend practical, incremental enhancements.
• Support and improve deployment and release processes using tools such as Git Hub, Gearset, and CI/CD best practices.
• Work within Jira Core, Jira Product Discovery, and project management tools (e.g., Monday) to track work, prioritize tasks, and communicate progress.
• Leverage AI tools to improve productivity, automation, analysis, and solution development where appropriate.
• Produce clear, maintainable documentation to support knowledge sharing, onboarding, and long‑term system maintainability.
• Support the growth and development of team members over time through technical guidance and knowledge sharing as needed.

• 5‑10 years experience working in technical, systems‑focused roles, with a strong track record of hands‑on execution and ownership.
• Strong experience with Salesforce, including platform configuration, automation, integrations, and troubleshooting in a production environment.
• Working knowledge of Marketing Cloud or similar marketing automation platforms, including data structures, journeys, and integrations.
• Experience working across a broad technical stack, with familiarity in several of the following (expertise in all is not required):
  • Salesforce
  • Marketing Cloud (HTML/CSS knowledge)
  • Braze
  • Big Query
  • SQL
  • Hightouch
  • Send Grid
  • Zapier
  • Jira (Core and Product Discovery)
  • Git Hub
  • Gearset
  • Postman
• Strong understanding of integration patterns, APIs, data synchronization, and system‑to‑system communication.
• Excellent troubleshooting and debugging skills, with the ability to independently diagnose and resolve complex technical issues.
• Comfort working in environments with ambiguity, competing priorities, and evolving requirements.
• Strong communication skills, with the ability to explain technical concepts clearly to both technical and non‑technical…