Product Design Lead

Overview

One North is a digital experience agency that combines curiosity, scale, and agility to shape the future. As part of TEKsystems, a leading provider of business and technology services, we offer boutique solutions to solve complex problems. Our multidisciplinary teams of strategists, designers, and technologists excel in research and discovery, experience strategy, design, experience management, and technology implementation. Whether clients are establishing a vision for an experience or optimizing an existing one, we help businesses understand their audiences, design experiences, maximize technology, and bring their digital ideas to life.

The world’s most successful companies rely on us to forge the future through electrifying work that sparks innovation and drives results.

Here’s what the opportunity supported through our TEKsystems Global Services (TGS) Talent Acquisition Team requires:

Position Overview

One North is seeking an experienced Product Design Lead who blends product thinking with design system expertise. You will craft enterprise web and mobile experiences that are research-informed, brand-aligned, and engineered for scale. As a member of our multi-disciplinary Design team, you will own end-to-end product design work, steward design systems, and partner closely with engineering and product to deliver measurable business outcomes.

This role will ideally be based in the Chicago area, but we are open to remote locations across the U.S.

• Lead product design for enterprise web and mobile applications from discovery through delivery, translating research into user flows, wireframes, high-fidelity mockups, and interactive prototypes.
• Drive research-informed decisions by synthesizing user research, usability testing, analytics, and stakeholder input into clear design direction and prioritized product improvements.
• Design and iterate high-fidelity interfaces optimized for multiple devices, form factors, and accessibility requirements.
• Own design system strategy and execution: evaluate, evolve, and operationalize component libraries, tokens, patterns, and documentation to ensure consistency, scalability, and developer handoff quality.
• Maintain Figma governance: organize work spaces, files, libraries, components, and versioning; define naming conventions, branching workflows, and contribution guidelines.
• Collaborate across disciplines: partner with researchers, product managers, engineers, QA, and client stakeholders to align on scope, feasibility, and delivery timelines.
• Facilitate workshops and presentations: lead client working sessions, design reviews, and roadmap conversations; present original work and rationale to stakeholders.
• Measure and iterate: define success metrics for design changes, run experiments or usability tests, interpret results, and iterate efficiently.
• Mentor and oversee the work of Product Designers and Senior Product Designers.
• Serve as Lead subject matter expert with client stakeholders.

• Proven track record designing enterprise web and mobile products with high-fidelity deliverables and measurable impact
• Expert command of Figma, including Auto Layout, Variables, Dev Mode, advanced prototyping, component variants, and library management
• System architecture playbook that defines component boundaries, token strategy, responsive rules, and accessibility constraints aligned to product goals
• Developer-ready handoff artifacts, including code references and collaboration patterns, that enable engineering to implement components reliably
• Governance plan with contribution workflows, release cadence, and change logs that balances consistency with product flexibility
• Design-ops toolkit to streamline Figma libraries, automate repetitive tasks, and boost team efficiency with templates, plugins, and documentation
• Outcome-first approach that prioritizes system work to reduce engineering effort, accelerate design velocity, and improve user metrics
• Self-starter mentality to push the vision for our clients
• Collaborative mindset that thrives in multi-disciplinary teams, including Client Services, Strategy, and Technology

• 8 or more years of product and design systems experience in-house, at a consultancy, or in an agency environment
• Deep understanding of design systems, including tokens, components, documentation, versioning, and cross-team governance
• Strong accessibility expertise with practical experience applying WCAG guidelines to product interfaces
• Solid technical literacy in HTML, CSS, and JavaScript concepts and responsive design patterns (coding not required)
• Experience working in Agile product teams and familiarity with common UX inquiry methods such as usability testing and moderated research
• Exceptional visual design skills, including typography, color, layout, and interaction design
• Excellent communication and collaboration skills with the ability to present design rationale to technical and non-technical stakeholders
• Portfolio that demonstrates…