Solution Engineering - Manager​/Sr Manager, Director, Senior Director

Solution Engineering - Manager/Sr Manager, Director, Senior Director

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Job Category

Sales

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Job Titles: Manager, Senior Manager, Director, Senior Director, Solution Engineering
Locations: San Francisco, Chicago (Office Flexible)

Come join the Salesforce Solution Engineering leadership org. This posting includes positions open for SMB, Commercial, Enterprise and Key Accounts- across the different industry vertical teams. Through collaboration with the customer, the Product teams, and Professional Services, Solutions Engineers develop thoughtful solutions that help our customers connect with their customers in new ways.

• The Solution Engineering organization is organized into several smaller teams based on the products they are selling, or the industry/vertical they are selling into aligning with the sales teams.
• In addition, we have Core Teams that sell the entire Salesforce Platform while our Co Prime teams specialize in a specific cloud solution including but not limited to:
  Agentforce, Data Cloud, Marketing Cloud, Service Cloud, Commerce Cloud, and more.
• We hire based on skills/experience and are open to hiring at all levels for the right candidate.

In this influential role, you will:

• Lead Transformation Efforts: Guide customers through their digital transformation journeys, offering strategic counsel on adoption and achieving long-term success.
• Inspire and Develop a High-Performing Team: Build, nurture, and grow a diverse and multidisciplinary team of Solution Engineers with complementary skills and expertise.
• Collaborate for Success: Partner closely with Sales leadership to craft and deliver compelling value propositions that resonate with customer needs across a range of industries.
• Shape Solutions: Ensure your team designs and demonstrates impactful solutions aligned to customer success, showcasing the power and potential of Salesforce technologies.
• Foster Growth and Innovation: Develop innovative go-to-market strategies, drive organisational productivity, and champion cross-functional collaboration to achieve strategic goals.
• Champion Salesforce Values: Embody Salesforce's core values in every aspect of your leadership, serving as a role model for your team and the wider organisation.

• Partner with Sales leadership to communicate and deliver Salesforce's transformational value proposition.
• Drive a mindset shift beyond technical discussions to focus on transformation, innovation, and long-term impact.
• Lead and manage a diverse Solutions Engineering team, ensuring a balance of skills and perspectives to meet customer needs effectively.
• Collaborate with Sales to create and execute growth plans that align with Salesforce's strategic vision.
• Attract, develop, and retain top-tier talent, creating a culture of performance, innovation, and career growth.
• Develop and scale organizational programs to enhance team productivity, expertise, and collaboration.
• Represent Salesforce at the highest levels, engaging with customers and stakeholders through thought leadership and strategic discussions.
• Support customer engagements by facilitating discussions at both the CIO level and deep technical conversations with Heads of Architecture.
• Continuously evaluate and evolve team capabilities to meet emerging market and customer needs.

Leadership and Strategy

• 10+ years of…