Desktop Systems Engineer

Opp Fi is a leading tech-enabled digital finance platform that works with banks to provide financial products and services for everyday Americans. Through a transparent and responsible platform, which includes financial inclusion and excellent customer experience, the Company supports consumers who are turned away by mainstream options to build better financial health.

We are a team of caring, innovative, and inclusive individuals who thrive in being immersed in diverse talents, expertise, perspectives, and backgrounds. Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. Our business principles guide us and create an open and collaborative culture where we improve 1% every day, and the best ideas always win!

We welcome individuals who want to make an impact in the financial system by facilitating credit access, expanding financial inclusion, promoting financial health, and delivering exceptional customer service.

A few other fun facts about us:
Opp Fi is one of the top consumer-rated financial platforms online, maintaining a 4.5/5.0-star rating on Trustpilot. We are a 2025 Crain’s Fast 50™ company and were named on Built In's 2025 Best Places to Work in Chicago.

Important: This role is not fully remote. It is a hybrid position in Chicago and will require occasional in‑office presence.

The Desktop Engineer will be responsible for providing technical support and expertise in the deployment, management and maintenance of workstations, operating systems and software. This role requires strong problem‑solving skills and the ability to work independently as well as in a team in a fast‑paced environment. The Desktop Engineer will also be involved in system upgrades, troubleshooting and ensuring seamless integration of new technology within Opp Fi.

• Design, build and manage workstation configuration management platform
• Package, test and deploy applications and configurations across the enterprise
• Deploy Windows and Mac‑OS along with 3rd‑party patches across the computing environment
• Remediation of vulnerabilities on workstations
• Develop policies, procedures, and best practices for our Service Desk
• Be part of cross‑team projects with Security and Platform Engineering
• Manage our office systems and operations
• Partner with the design and maintenance of our hybrid work environment
• Maintain an imaging solution for Windows and Mac‑OS deployment
• Remediation of vulnerabilities on Windows and Mac workstations along with various network devices
• Mentor and develop junior team members
• Upgrade and maintain firmware on various network and IT‑related infrastructure
• Be part of cross‑team projects with other technology teams
• Part of an on‑call rotation

• 3+ years experience scripting (Powershell preferred, Bash or Python)
• 3+ years experience building and managing either SCCM, Intune, Ninja
  
  RMM, Kaseya, or Jamf
• 3+ years experience standardizing and managing Windows and Mac systems
• 3+ years experience in remediation of vulnerabilities discovered on workstations
• Experience with Atlassian productivity tools to provide ticket updates and team documentation
• Experience managing users and computers within Active Directory and working knowledge of Group Policy Objects
• Experience working in and supporting a hybrid environment
• Basic network knowledge to troubleshoot device connectivity (WIFI, VLANs, etc)
• Experience managing users and computers within Active Directory

Reports to: Manager, IT Operations

Job Level: Tech 1

At Opp Fi, we are committed to fostering a fair and equitable workplace. The compensation range for this role reflects our good faith compensation estimate for this position. Final offers are determined based on a myriad of factors including, but not limited to experience, skills, qualifications, and other relevant business considerations. Candidates are encouraged to discuss compensation expectations during the hiring process.

In addition to base pay, the total compensation package includes eligibility and potential for performance‑based bonuses and equity grants dependent upon the…