Regional IT Service Management Lead; Help Desk
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-03-01
Listing for:
MSM Tech Inc.
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, HelpDesk/Support, IT Support
Job Description & How to Apply Below
A technology solutions company is seeking a Service Management Lead in Chicago, IL to oversee IT Support Services across various states. This role involves leadership in daily operations, process improvement, and collaboration with government entities. Applicants should have a bachelor's degree, significant experience in IT services, and relevant certifications such as ITIL. Preferred candidates will have a help desk management background and knowledge of Service Now for support tasks.
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