Associate Director, UX Content Strategy

Company description

Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce.

Celebrated by AdAge as Data and Insights Agency of the Year, U.S Campaign’s Brand Experience Agency of the Year, Media Network of the Year and celebrated by Forrester and Gartner, Digitas serves the world’s leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries.

The Digitas culture is made up of fearless, inventive and generous Unicorns of all kinds.

Digitas is looking for a contract Associate Director, UX Content Strategy
to support a pair of high-profile client accounts!

At Digitas, we do CS a little differently. Our UX Content Strategists are an integral part of our Design team. Their backgrounds run the gamut from UX to publishing, startup to agency. They empathize and solve users’ problems, they are well-versed in modern digital experiences, and they are driven by delivering (and supporting) the best possible solution. They are collaborators who lead multidisciplinary teams to set and drive a vision forward, and they aren’t afraid to get their hands dirty making things.

They drive the content architecture of digital products and services that people love to use.

In this role, you will leverage your UX/systems thinking as well as your experience in digital site architecture to build and analyze page hierarchies, layouts, taxonomies, and how landing and content pages behave and perform. You will work behind the scenes with complex, dense, technical content across our clients’ .com experiences to optimize engagement with the site. You will work directly with the client and alongside Digitas UX, copy, and design teams to understand the client’s business needs and then translate those needs to the screen.

You may even find yourself writing some site copy as the need arises.

PLEASE NOTE:

• This is a 40hr/week freelance role expected to start in mid-March/early-April and run for a period of 3-6 months. Extension beyond that window or conversion into a full-time role following the completion of the freelance period is possible but not anticipated.
• This is a hybrid role based out of our Chicago office and will require occasional onsite engagement of about 3 days/week. Candidates who are local to the Chicago area and willing to commit to a hybrid schedule will be prioritized but highly qualified candidates in other markets who are willing to work Central Time hours may also be considered.
• We are not able to support any form of current or future visa sponsorship needs for this role. No 3rd party-staffing agencies, please.

• Partner with clients and Digitas UX and Content leaders to define project expectations, present and defend work, and own multiple concurrent project work streams from concept through delivery, ensuring accuracy, clarity, and polish at every step.
• Understand strategic business goals… and challenge them when needed.
• Solve complex problems and find the clearest, most compelling way to communicate the solution.
• Craft deliverables including strategic vision, site maps, content authoring guidelines, taxonomies, and maybe things that no one even has a name for yet.
• Collaborate deeply with design, strategy, technology, account management, and other disciplines.
• Serve as a subject matter expert on content strategy topics with cross-disciplinary agency and client partners.
• Practice and evangelize customer-centric thinking.

• 7+ years of progressively-responsible experience in UX-focused content strategy within an advertising agency, media organization, in‑house agency, consultancy, or product‑driven environment.
• Bachelor's degree preferred; experience may be substituted.
• Prior experience partnering directly with clients to…