Business Analyst III

Position: Business Analyst III

Location: Chicago, Illinois or Houston, TX (Hybrid role )

Duration: Contract

Job : 173867

Job Overview: The Business Analyst III will play a critical role in identifying requirements across business units and improving substandard systems processes through real-time data evaluation. This position involves serving as a thought leader for technical business processes, developing forward‑thinking systems prototypes, and promoting increased efficiency and productivity across multiple levels. The role also includes tools administration, particularly with JIRA, ADO, Artifactory, and other Dev Ops tools, and involvement in migrations such as ADA to JIRA.

Responsibilities:

• Drive identification of requirements across business units and evaluate substandard systems processes.
• Create and implement precise management plans for projects with transparent communication at all levels.
• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.
• Determine and develop user requirements for systems in production to ensure maximum usability.
• Collaborate with stakeholder teams across business units to develop necessary analysis and documentation.
• Evaluate, analyze, and communicate systems requirements on a continuing basis and maintain systems processes.
• Author and update internal and external documentation and formally initiate and deliver requirements and documentation.
• Conduct daily systems analytics to maximize effectiveness and troubleshoot problems.
• Develop meaningful and lasting relationships with partners for optimized systems integration.
• Respond to questions and concerns from managers and executives with supporting research and recommendations.

Qualifications:

• Technical degree or related work experience.
• Proven experience in analytics and systems development capacity.
• High proficiency with SQL language and database management.
• Proven analytical abilities and practical experience generating process documentation and reports.
• Excellent communication skills with the ability to translate data into actionable insights.
• Experience working with Business Objects and knowledge of ITIL Foundations.
• Experience with Dev Ops tools such as Ansible, JIRA, ADO, Artifactory, Teams, MIRO, and Lucid is a plus.
• AWS Certification (Cloud Practitioner or higher) and ITIL certification are nice to have.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5,000 professionals providing services across the U.S. and Canada.

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $50 – $52

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full‑time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

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