Product Information Management Manager

Description

Lightology is the largest contemporary lighting showroom in North America. Our goal is to educate our customers on the intricacies of lighting design. And with this knowledge, our customers come to appreciate the significant impact that great lighting design can have on their home, office, store or restaurant. This knowledge, accompanied by a partnership with our staff and our exceptional product line gives our customers all the tools necessary to create an atmosphere uniquely suited to their needs.

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The Product Information Management (PIM) Manager owns the strategy, governance, and execution of product data and digital asset management across the organization. This role ensures accurate, complete, and consistent product information across all e-commerce, marketing, and partner channels. The PIM Manager leads PIM operations, partners cross-functionally with technical and business teams, optimizes data workflows, and drives continuous improvement in product data quality to support growth and scalability.

• Own the overall PIM roadmap, data governance standards, and best practices across the organization.
• Define and enforce data quality standards, taxonomies, attribute frameworks, and enrichment requirements.

• Oversee the import, cleansing, enrichment, and validation of product data (attributes, descriptions, specifications, and digital assets) within the PIM system.
• Ensure high levels of data accuracy, completeness, and consistency across all channels.

• Manage PIM system configuration, including data models, workflows, permissions, integrations, and automation.
• Partner with IT and vendors to support enhancements, integrations, and system scalability.

• Oversee syndication of product content to e-commerce platforms, marketplaces, catalogs.
• Ensure channel-specific requirements and distribution systems align while maintaining a single source of truth.

• Lead, mentor, and support PIM specialists and vendors.
• Provide training, documentation, and ongoing support to cross-functional users of the PIM system.

• Act as the primary PIM point of contact for Marketing, Merchandising, IT, Vendor Operations, and external partners.
• Translate business requirements into scalable PIM solutions.

• Identify data conflicts, inefficiencies, and gaps; implement process improvements to reduce manual effort and errors.
• Develop and maintain reporting on data health, enrichment progress, and operational KPIs.

• 4–7+ years in product data management, PIM, e-commerce operations, or related roles.
• Prior experience owning systems, processes, or leading initiatives across teams.

• Strong experience with PIM platforms (e.g., Pimcore, inriver, Riversand, Akeneo).
• Advanced Excel skills; comfort working with data formats such as CSV, JSON, and XML.
• Familiarity with integrations, APIs, and downstream e-commerce systems a plus.

• Proven ability to lead without authority, influence stakeholders, and drive adoption.
• Strong documentation, training, and communication skills.

• High attention to detail with the ability to balance data accuracy and business speed.
• Ability to analyze large product datasets and turn insights into action.

• Bachelor’s degree in Business, IT, Marketing, or a related field (or equivalent experience).

• Sustained high product data accuracy and completeness.
• Improved efficiency and scalability of product data workflows.
• Reduced time-to-market for new and updated products.
• Increased adoption and effective use of the PIM system across teams.

• Health, Dental, and Vision Insurance enrollment the 1st of the month after 30 days of employment.
• 401(k) Retirement plan after 6 months of employment.
• 80 hours of accrued vacation time, prorated your first year.
• 40 hours of Sick Time off annually, prorated your first year.
• Paid company holidays, starting after 30 Days of employment.
• Company sponsored Life with AD&D Insurance Policy Coverage.
• Short Term, Long-Term Disability, Life, and AD&D optional Insurance benefits the 1st of the month after 30 days of employment.