Director, IBP; Integrated Business Planning

Life Unlimited. At Smith+Neuhew we design and manufacture technology that takes the limits off living.
The Director, IBP (Integrated Business Planning) acts as the architect, teacher, conductor, and enabler of the Smith+Neuhew IBP process. This role leads the deployment of formal SIOP/IBP governance, drives maturity toward end-to-end IBP, and enables integration of advanced planning technology and analytics. This role ensures global revenue, unit demand plans, supply plans, and inventory are optimized to meet business objectives while aligning stakeholders across Finance, Commercial, Supply Chain, and Product Development.

• Drive IBP maturity and standard governance across business units and geographies.
• Define and manage IBP process design, success measures, and interaction with adjacent processes.
• Benchmark process maturity versus industry peers and thought leaders.
• Align processes, organizational roles, and enabling technology to support business outcomes.
• Communicate with stakeholders across functions and levels to drive alignment and shared outcomes.
• Ensure IBP processes proactively surface trade-offs (investments, service, inventory) for decision‑making.
• Facilitate problem‑solving with global manufacturing and demand planning teams leading to standard process improvements.
• Deploy and enable process technology to maximize data transparency and eliminate non-value‑add steps.
• Document process design and maintain the IBP/SIOP Playbook; assess and improve process maturity.
• Define IBP key metrics; track benefits and improvements in service, inventory, revenue, and cost.
• Conduct change impact, risk/benefits, and interdependency analyses in collaboration with SMEs.
• Support hiring, training, and onboarding of IBP/SIOP coordinators across regions.
• Define competency models and assessment criteria for planning roles; provide coaching and development.
• Lead through influence in a matrixed environment; may have direct or dotted-line reports.
• Performs other duties as required.

• 10+ years in Supply Chain Planning including IBP/SIOP governance.
• Proven track record of global process implementation and technology enablement (Kinaxis, SAP/Oracle).
• Experience influencing cross-functional teams in a matrix environment.
• IBP Governance & Process Architecture.
• Technology Enablement of Planning Processes.
• Cross-Functional Influence & Executive Communication.
• Project/Program Management & Continuous Improvement.
• IBP/SIOP process across business units, products, and geographies; deep knowledge of adjacent processes (order-to-cash, financial planning).
• Portfolio planning, demand/supply planning, executive IBP/SIOP steps; supply planning horizons and long-range planning.
• Technology enablement and tools (e.g., Kinaxis Maestro/Rapid Response, SAP/Oracle).
• Process definition, mapping, analysis, implementation; project/program management across geographies.
• Analytics and problem-solving; ability to balance competing interests and resource constraints.
• Change management; ability to leverage technology innovation; thought leadership to anticipate future needs.
• Conceptual thinking; builds original concepts and connects activities to outcomes.
• Building relationships; cross-functional collaboration; communicates effectively at all levels.
• Influencing others; creating buy-in, and motivating action.

Location: Andover, MA, Fort Worth, TX, Pittsburgh, PA, Memphis, TN, US - Field / Remote

Education: Bachelor's degree – Supply Chain Management, Operations, or related field preferred;
Master's degree preferred.

Physical Demands: Must be physically able to perform the essential functions of this position. Ability to sit for extended periods of time; work in an office with a high degree of personal computer work and meeting attendance. Ability to move between various departments and buildings for meetings. Ability to lift files, computer and related business objects.

Travel Requirements: