Clinical Systems Analyst

Clinical Systems Analyst (Cerner Scheduling)
Hybrid Role – Chicago, IL (2 to 3 days per week)
** We are not offering visa sponsorship or C2C for this position due to resource requirements

Who We Are

RL Canning is a global IT managed services and consultancy firm committed to enhancing the digital workplace by driving value through technology and operational excellence. Our comprehensive service portfolio, supported by an ecosystem of digital innovators, delivers industry-leading solutions tailored to each customer's unique needs. We focus on achieving better, faster results aligned with long-term strategic goals.

RL Canning is seeking a highly skilled and experienced Clinical Systems Analyst to join our team. The ideal candidate will be responsible for the maintenance of Cerner Scheduling functionality. This position is also responsible for providing immediate application and systems support as well as overseeing the completion of projects, system enhancements, applying vendor upgrades, providing application support, and supporting users.

The US base salary range for this full-time position is $100,000 to $115,000 annual W2, along with a comprehensive benefits package detailed in the “Benefits Offered” section of the job description. The salary wage offered within this range will be influenced by factors such as work location, job-related skills, experience, and relevant education or training. During the hiring process, your recruiter will provide more specific information about the salary range, considering these factors.

Compensation and benefits remain in the Company's sole discretion and may be modified at the Company’s absolute discretion, consistent with applicable law, until they are paid.

• Develops training materials, including tools such as course manuals, eLearning, webcasts, updates, and competency assessments appropriate for clinical learning needs.
• Consult with end users on scheduling design and build changes.
• Test software to detailed specifications.
• Reports on project activity and status to management.
• Learns new clinical applications and oversees the completion of tasks related to clinical system functions.
• Coordinate the resolution of User calls and determine appropriate action by investigating and analyzing reported hardware and software problems.
• Identify, analyze, track, and report on project issues.
• Evaluate and assist senior management in the implementation of system upgrades.
• Analyzing functional requirements documentation, conducting interviews with key personnel, and collecting information about the use of the current
• system.
• Assist in the preparation of documentation and development of interface and conversion specifications.
• Act as liaison between departments and external areas as required. Schedule periodic meetings with IS, Vendors, and Users to ensure effective communication.
• Identify and encourage user department procedural changes.
• Conduct workflow sessions with end users.
• Demonstrate the system to users.
• Perform system adaptations and modifications according to the prepared specifications.
• Function as a project implementation manager for clinical system-related projects.
• Assist in developing departmental education and training materials.
• Refine sample test plans for conversion, interfaces, and applications.
• Assist in the development of a Live Event Plan.
• Provide post-live application support.
• Work with Project Management to obtain sign-offs.
• Complete assigned work plan tasks.
• Provide after-hours support for clinical applications according to the schedule.
• Learn and assist with other applications as directed.
• Perform other tasks as necessary to support and achieve business objectives.

• Minimum 2 years’ experience with Healthcare Information Systems is required.
• Minimum 2 years’ build and maintenance experience with Cerner Millennium Scheduling is required.
• Implementation project management experience and hands-on experience implementing vendor clinical application software, along with a strong desire to learn other technologies, is required.
• Knowledge of Systems Development Life Cycle.
• Project management and project management…