ServiceNow IRM​/BCM Implementation Specialist

Overview

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Service Now IRM/BCM Implementation Specialist

Chicago, IL (Remote)

The Service Now BCM Implementation Specialist will lead the technical configuration and advisory for the Business Continuity Management (BCM) module within Service Now. This role is dedicated to supporting the In-house ITSM/Service Now team and Business Continuity Team (BCT) by automating essential resilience processes and ensuring the organization can maintain critical operations during disruptions.

• BCM Configuration:
  Act as technical expert and advisor on the technical setup of Business Continuity Management, including Business Impact Analysis (BIA), Crisis Management, and continuity planning.
• BCT Advisory:
  Act as a primary advisor to the BCT on best practices for integrating continuity workflows into the broader Integrated Risk Management (IRM) framework.
• Process Automation:
  Automate the end-to-end BCT lifecycle, from initial impact assessments to the generation and testing of recovery plans.
• Resilience Reporting:
  Develop dashboards and Performance Analytics to provide the BCT with real-time visibility into organizational readiness and recovery status.
• Dependency Mapping:
  Work with the ITSM team to leverage CSDM data to ensure that BCT recovery plans are grounded in accurate application and infrastructure dependencies.

• Service Now Expertise: 5+ years of Service Now experience, with a focus on IRM and GRC implementation.
• Specialized Certification:
  Service Now Certified Implementation Specialist - Business Continuity Management (CIS-BCM) highly preferred.
• Core Certification:
  Service Now Certified System Administrator (CSA) required.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.