ITTA Web Services and User Experience Coordinator - University Library

ITTA Web Services and User Experience Coordinator – University Library

Hiring Department:
University Library

Location:

Chicago, IL USA

Requisition

FTE: 1

Work Schedule:

Monday – Friday / 8:30 AM – 5:00 PM

Shift: Days

# of Positions: 1

Workplace Type:
On‑Site

Posting Close Date: 3/16/2026

Salary Range (commensurate with experience): $81,505.00 – 85,000.00 / Annual Salary

UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI).

Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting‑edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report found UIC climbed in its rankings among top public schools in the nation and among all national universities.

UIC has nearly 260,000 alumni and is one of the largest employers in the city of Chicago.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

UIC is seeking an ITTA Web Services and User Coordinator to join their University Library department. The IT Technical Associate leads and participates in the design, maintenance, and functionality of the library website to ensure access to information about Library services and seamless access to external research resources and other content platforms provided by vendors and external partners. The IT Technical Associate also manages the library’s intranet.

• Maintains and monitors the Library website functionality and the accuracy of content
• Responds to and resolves website issues
• Ensures that applications are compatible across multiple platforms and browser
• Collaborates with internal and external partners to maintain current library information and access to vendor‑provided products
• Maintains the library intranet and trains library staff to use it

• Establishes, disseminates, and applies usability, accessibility, and technical standards
• Provides regular and custom reports on traffic and website performance
• Conducts usability and accessibility assessments and implements improvements based on user feedback

• Applies UIC brand identity and marketing strategy including messaging and visual standards; conveys the depth of collection resources available through the UIC Library
• Collaborates with external departments and library employees to maximize the vibrancy of the UIC Library site within the strategies and requirements of the university
• Collaborates with the UIC Library Director of Communications to synchronize Library messaging and maximize all of the Library’s publicity media
• Collaborates with UIC Strategic Marketing and Communications to ensure the website reflects the UIC brand and messages

• May supervise student employees
• Performs other duties as assigned