Manager, Data Infrastructure & Analytics

The Data Infrastructure & Analytics Manager will lead and manage the data infrastructure and analytics team. Reporting to the Director of Health Information Exchange, the Manager will be responsible for developing and implementing a data vision and roadmap for the organization. These responsibilities will include driving and overseeing the data lifecycle from acquisition and preparation through evaluation, optimization, and impactful presentation.

The Manager will need to establish relationships and work with end users and partners to define data needs and utilize that information to direct data strategy.

The Manager will need to optimize data infrastructure, building high-quality and timely data as a single source of truth, while assembling easy-to-use and scalable data products to improve SSHCO’s function and growth. This position will need to balance urgent data requests with the long-term needs identified on the data roadmap. The Manager will be responsible for fostering a culture of collaboration within the data infrastructure and analytics team, ensuring the team is supported in their work and efforts.

• Lead the design, development, and implementation of a comprehensive data strategy for SSHCO.
• Work with end users and collaborative partners to define SSHCO’s data needs and use it to direct data strategy.
• Lead and manage the data infrastructure and analytics team.
• Cultivate trusting, accountable internal team culture and encourage agile problem-solving.
• Communicate complex concepts clearly and effectively to users, regardless of data background.
• Oversee the acquisition, cleaning, and transforming of data from various data sources using programming, statistical, and analytical techniques and tools.
• Engage end users and stakeholders on product development and implementation.
• Transform various data sources into user-friendly datasets/dashboards to track key trends.
• Leverage data warehousing and visualization to inform organization strategy.
• Stay up to date on the latest and emerging advancements in data science and best practices.

• Data Analyst
• Business Analyst

• Local travel to healthcare organizations - safety net hospitals, health systems and Federally Qualified Health Centers — on the South Side of Chicago may be required.

• Master’s degree in data science, statistics, or a related field (or equivalent experience).
• Minimum 5 years of experience in data management, data analysis, or a similar role, preferably in a healthcare setting required.
• Minimum of 2 years of experience leading and supervising data and technical teams.
• History of building teams with a culture of operational excellence and collaboration.
• Understanding of clinical documentation and healthcare data, including medical and billing data, and payer contract analysis.
• Strong experience with data querying languages (e.g. SQL) and data processing in databases.
• Knowledge of data pipeline systems from infrastructure to analytics.
• Experience working with Power BI and Microsoft ecosystem.
• Excellent communication, collaboration, and interpersonal skills.
• Strong project management ability and experience (managing stakeholders, tasks prioritization, and resource allocation).
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with diligence and accuracy.