ServiceNow Developer

We specialize in Staff Augmentation and Consulting Services across HP Software, VMWare, EView Technology and other IT Operations vendor portfolios. Our unique quick-start solutions are designed to empower IT operations teams with the efficiency, stability and top performance in the delivery of business services.

Proven implementation success with numerous fortune 500 clients

100s of successful projects across numerous industries

Certified and experienced consultants and thought leaders

Emphasis on best practices, lessons learned and strategic guidance

Supporting clients across North America

Unique offerings such as quick-start and upgrade factory

No third party consultants. And, must be US Citizen or Green Card holder.

We are seeking a Service Now Developer for our Chicago office. The ideal candidate will be responsible for maintenance and enhancement of existing Service Now ITSM applications as well as implementation and development of new applications on the Service Now platform. To be successful, one should have prior experience implementing and deploying the core suite of ITSM applications (Incident, Problem, Change), as well as experience developing solutions across the Service Now platform that leverage the automation and integration capabilities of Service Now.

You will be the Service Now expert working on SNOW projects for various clients and other IT professionals to support, maintain, and enhance the service Service Now ITSM application.

This position is for full time employment with Configure Tek and works normal business hours onsite and remote at various client locations. You will join a highly collaborative team focused on delivering high value to its customers.

• Demonstrate expert knowledge of Service Now toolset and integrations with related systems.
• Develop, maintain and enhance applications on the Service Now ITSM platform (help desk/service management)
• Support clients in Service Now operations like User/ Group administration, reporting, Metrics, SLAs, etc.
• Leverage both proven and innovative technology approaches to solve challenging business problems
• Provide technical assessments, written documentation and technical expertise
• Be available to travel and work remote to support issues impacting Service Now or its related systems within the client’s enterprise.
• Support and enhance reporting solutions both within Service Now and through external reporting solutions to support the customer's strategic goals
• Communicate with the customer in technical/non-technical terms, understand their business requirements, and provide suitable solutions.
• Work on continuous improvement by sharing experiences and knowledge with the team.
• Provide quality and consistent service to clients.

• 5+ years Service Now development experience (including some or all of the following: Core ITSM applications, Business Rules, Client Scripts, Custom Apps)
• Able to travel throughout the US as needed.

• ITILv3 Foundations Certification
• Experience implementing scripted web services in Service Now
• jQuery or Prototype libraries
• CMDB/Asset integrations in Service Now
• Experience following Agile Scrum develop

Role:

Service Now Developer

Location:

Chicago, IL or Atlanta, GA

Job Status:
Full-Time

Start Date:

ASAP

Mode of interview:
Telephonic/Face to Face