Consulting Systems Engineer; Chicago, IL

Overview

As a Consulting Systems Engineer (CSE), you will lead the technical vision for Fortune 500 – Fortune 2,000 clients across industries. This senior pre-sales role is ideal for a seasoned engineer passionate about designing big-picture solutions and guiding customers through complex digital transformations. The ideal candidate will drive success through building strong customer and OEM relationships built on trust and collaboration.

No two days are alike — one day you’ll design multi-cloud strategies or modern data centers, the next you’ll demo advanced security solutions. As a trusted advisor partnering with sales, you’ll align customer goals with innovative technologies. With access to our Advanced Technology Center (ATC) for demos, workshops and learning, you’ll deliver top-tier results. If you thrive on solving complex problems and staying ahead of tech trends, this role offers a chance to make a meaningful impact.

• Lead and own the technical sales strategy for key accounts, proactively identifying customer challenges and designing innovative architecture solutions that deliver real business value.
• Partner with the Sales counterpart in customer engagements — from discovery meetings and whiteboard design sessions to product demos and solution presentations.
• Collaborate with Sales to deliver cost-effective solutions that meet customer financial requirements as well as technical needs.
• Translate customer requirements into custom technical designs and compelling proposals, simplifying complex concepts for both technical and non-technical stakeholders.
• Build, grow and manage strong relationships with customer teams, becoming their go-to consultative advisor.
• Clearly set expectations, communicate with precision, and lead conversations rather than just attend them. Bring added value to every meeting you attend.
• Use business insight to understand clients’ operations and guide them toward strategic, future-proof solutions.
• Map WWT value proposition to customer needs and requirements.
• Work closely with partners and OEMs to craft unified solutions and deliver industry expertise to both customers and OEMs.
• Leverage internal resources — regularly utilize the ATC for hands-on workshops, demos and proofs-of-concept — to accelerate sales cycles and show value early.
• Stay ahead of tech trends and emerging technologies, expanding expertise across adjacent domains (cloud, security, networking, digital workplace, etc.).
• Take ownership of your career development with direction and guidance from leadership.
• Be curious and creative in finding new ways to solve customer problems. Provide thought leadership by sharing insights on new technologies and best practices with clients and internally within our engineering community.
• Embrace our core values and team culture in every interaction, including the sales process.
• Collaborate effectively with cross-functional teams (sales, services, partners) and model a culture of innovation, teamwork, and customer-first service.
• Ensure every solution and customer experience reflects the quality and integrity our company is known for.

• Candidates must live in or near Chicago, IL.
• Proven track record (typically 8+ years) in solutions architecture or systems engineering roles, designing and supporting complex solutions in large enterprise environments.
• Broad technical knowledge in multiple IT domains (enterprise networking, cloud computing and virtualization, security infrastructure, collaboration/unified communications).
• Architectural thinker who weaves together hardware, software, and services from a broad portfolio of vendors to meet complex customer needs.
• Experience working with and leveraging OEM partner solutions in areas like cloud, storage, cybersecurity, etc., to drive successful outcomes is highly valued.
• Sharp business acumen and consultative skills — you listen to a client’s business objectives and translate them into technical requirements and strategy.
• Comfortable engaging with executive stakeholders to articulate the business value of technology solutions in clear, impactful terms.
• Skilled communicator with strong presentation and demo abilities;…