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System Services Representative

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: IBM
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    Technical Support, Hardware Engineer
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

IBM seeks to hire a Systems Services Representative for the Chicago, IL area. This role is for an individual contributor responsible for on-site installation, maintenance, and repair of IBM and multi-vendor systems and components including hardware, software, and operating systems in a data center environment.

Your Role and Responsibilities

System Services Representatives are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services. You will advise clients of preventive maintenance, configuration, operation and environmental factors which may drastically impact product performance or impair the client’s IT operation.

Preferred Education

Technical Diploma

Required Technical And Professional Expertise
  • Previous experience coordinating hardware and/or software support for clients, ensuring a seamless resolution process.
  • Experienced in on-site installation, maintenance, and repair activities for IBM and multi-vendor systems and components.
  • Effective communication skills.
  • Strong problem-solving abilities.
  • Teamwork and adaptability.
  • Reliable Vehicle
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