Manager, Procurement

Who we are

Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top places to work in 2025, we believe that our People are our greatest competitive advantage.

To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation.

We believe in harnessing emerging technology to power performance and unlock creativity. As part of our culture of innovation, we actively embrace the use of AI tools to enhance decision-making, improve workflows, and produce better outcomes for our customers.

Vivid Seats is seeking a Procurement Manager to lead and continuously evolve our procurement function. This role will manage and optimize existing procurement processes, vendor relationships, and sourcing strategies, with a primary focus on technology and SaaS vendors.

As an e-commerce marketplace with a cloud-based technology stack, procurement plays a critical role in driving cost efficiency, managing risk, and enabling business teams to move quickly with the right partners in place.

This role partners closely with stakeholders across Technology, Product, Finance, Legal, Security, and Operations to ensure procurement practices remain consistent, effective, and aligned with business needs.

• Drive a consistent, enterprise-wide sourcing and procurement approach
• Lead negotiations for new contracts and renewals, delivering meaningful cost savings and favorable commercial terms
• Monitor vendor usage to ensure alignment with contracted commitments and prevent overages
• Identify vendor consolidation and alternative solutions where appropriate
• Proactively manage renewals, usage thresholds, and contractual commitments and lead RFPs when needed
• Strengthen vendor governance, due diligence, and risk management in partnership with Legal and Security

• Own end-to-end procurement for technology, SaaS, and select non-IT categories
• Negotiate pricing, contract terms, SLAs, data protection provisions, and renewal structures
• Develop and maintain visibility into vendor spend, contracts, and renewal timelines
• Lead RFPs, vendor evaluations, and bid analyses when needed
• Collaborate with Legal on contract execution and compliance with internal standards
• Build scalable procurement processes, templates, and playbooks as the function matures

• Complete onboarding and gain a deep understanding of Vivid Seats’ business, culture and values
• Build relationships with key stakeholders across the organization
• Learn the current contracting, approval and vendor management processes.
• Compile and inventory of key vendors, contracts, spend levels and renewal dates.
• Understand usage tracking and current pain points across major tools and platforms
• Acclimate to existing tools we use (contract management system, ERP, P2P)

• Take ownership of vendor relationships and procurement workflows
• Track cost savings and procurement impact
• Begin developing a vendor strategy, including consolidation and optionality opportunities
• Proactively identify upcoming renewals, opt-out dates and negotiation opportunities
• Partner with Legal and Security to strengthen vendor due diligence and onboarding standards
• Assume ownership of the corporate travel program

• Deliver tangible cost savings and improved contract terms across key vendors
• Implement a scalable procurement strategy and enterprise-wide process
• Lead RFPs, negotiations, and vendor transitions as needed
• Establish ongoing vendor performance monitoring (SLAs, usage, compliance)
• Serve as a trusted advisor to business partners on vendor selection and spend decisions
• Are proactive and comfortable flagging areas of…